Currently stuck on "Updating Python interpreter"

Hi,

When I use PyCharm, it is currently stuck on "Updating Python interpreter" indefinitely.

Aa result, my interpreter never loads now.

Can you please help?


Thanks!

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Hello, 

 

Please upload logs folder zipped from ***Help | Collect logs and Diagnostic Data*** 

 

 logs folder zipped from ***Help | Collect logs and Diagnostic Data***  to the FTP

https://uploads.jetbrains.com/ and please let me know the filename.

 

Could you please try to forcibly stop the application and create a new project with another Python interpreter version? Will it help? 

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I uploaded the log files with file name POR_logs.zip onto the link, https://uploads.jetbrains.com/, you sent.
I am unsure why my interpreter is no longer working. I canot create a new interpreter as all the libaries my projects use are in this one :(

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@Patrick Orourke160893 , there should be an upload ID. Could you please share it? 

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How can I find the upload ID for something I have already uploaded Is there a upload history?

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You may try to upload the logs again. 

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It was reuploaded and the Upload ID: 2022_09_12_oi8s5UcAmsTWA5AjtAY4gt

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Hi, I have the same problem.

Always an infinite load, I had to roll back the installation to the previous version (2022.1.3)

Upload id: 2022_09_13_mmG549o6DzWtogWCsfJ7hv (file: pycharm-logs-20220914-00282914868437115631850261.zip)

thank you
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Hello @Patrick Orourke160893

 

Please try: 

- Start IDE with default settings as described [here](https://www.jetbrains.com/help/pycharm/configuring-project-and-ide-settings.html#restore-defaults)

- close the IDE and delete .idea from the projects root

- reconfigure the interpreter from scratch 

 

Let me know how it goes. 

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Hello Marco Camplese Mc

 

Does it happen with a local interpreter ? First of all, I would suggest 

disabling all custom plugins, ( go to **File | Settings | Plugins** click the gear icon and choose "Disable all downloaded plugins") to avoid third-party affection.

 

 

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It seems that version 2020.2.2 has fixed the problem

Thank you

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