Fail in applying "Ctrl + /" for comment with line comment

I already set Ctrl + / to be the key map of Comment with Line Comment, however when I using window to click Ctrl + /, it added ... instead of commenting the line, it works when I click Ctrl + NumPad /, may I ask how can I solve it?

 

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6 comments

Hello, 

First of all, please disable all custom plugins, go to **File | Settings | Plugins** click the gear icon and choose "Disable all downloaded plugins", to avoid third-party affection.

 

Will it make any difference? What keymap layout do you use? 

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I disabled all custom plugins and no difference, since it is newly download on my new computer.

I am using Windows copy layout of the keymap.

Thanks.

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>I am using Windows copy layout of the keymap.

 

I mean the system language layout, is it english? 

 

Please upload 

logs folder zipped from ***Help | Collect logs and Diagnostic Data***  to the FTP

https://uploads.jetbrains.com/ and please let me know the filename. 

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The system langauage layout is not English.

Upload ID: 2022_12_22_pEMqCqdiTnDTK8QmFommqi (file: pycharm-logs-20221222-15470617364177002200161573.zip)

Thank you so much.

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>The system langauage layout is not English.

There is a general problem with non-english keyboards layouts. Please see https://youtrack.jetbrains.com/issue/IDEA-165950/National-keyboard-layouts-support and feel free to vote in order to be notified about any updates. 

Does it work with English language? 

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