Jetbrains student access being blocked

Answered

Hello everyone,

I recently applied for the student developer pack from Github and was approved. I attempted to authorize my Github account on Jetbrains to also get student access but it's saying my student email was blocked? What should I do?

1
60 comments
Your email address may belong to an email domain that was recently abused. It means third parties somehow managed to get email addresses in the domain, even if they were not your school's students.

It can also mean that someone from the school shared their account details publicly or sold them, leading to broad account misuse and license term violation.

Therefore, we cannot identify whether the people with addresses in this email domain are actual students.

We kindly ask everyone with a similar issue to apply with their official document ("OFFICIAL DOCUMENT" tab at https://www.jetbrains.com/shop/eform/students).
-2

Hello Phillip,

I also got this problem :

We cannot grant you a free license at the moment. This may be because:

  • We are unable to determine whether someone with an email address in this domain is a student.
  • This email domain belongs to an organization that is individually targeted by, or is incorporated in territories subject to, applicable EU, UN, or US sanctions or certain export control restrictions.

This is my University email ccs00099022@student.maseno.ac.ke  Please help me out. I even filled the official document but am getting no email.

0
Hello SHADRACK,

Thank you for your request. According to our records, your application with the option Official document was approved on January 30, 2024. Please check your mail for our confirmation letter.
Feel
free to reply this message if you have any questions or need any
assistance.
0

Hello Phillip, I also got this problem : 

We cannot grant you a free license at the moment. This may be because: 

  • We are unable to determine whether someone with an email address in this domain is a student. 
  • This email domain belongs to an organization that is individually targeted by, or is incorporated in territories subject to, applicable EU, UN, or US sanctions or certain export control restrictions. 

This is my University email B0607262022@asoiu.edu.az, Please help me out. I filled the official document but am getting no email.

0
Hello Kamran Xəlilov,

Thank you for reaching out to us. Unfortunately, our records don't show any application or a student
subscription linked with your email address. 
If you are a student, you can request a free license for JetBrains tools with the option "Official document" using your student or private email address and attaching any officially issued document with confirmation of your student status in 2023/2024 academic year at
https://www.jetbrains.com/community/education/#students.
After a successful submission of the form you should get our notification.
Once you have completed the application, let me know the email address from the application and I will review it personally.
0

Hello Natalia Kuznetsova, I have sent the Official document using my university email 18521101@gm.uit.edu.vn, please check it for me, thanks

0
Hello,

Thank you for sending your email address. I approved your application with the option Official document. Please check your mail for our confirmation letter.
Feel free to reply this message if you have any questions or need any assistance.
1

Thanks a lot. I got the confirmation letter.

0

Hello Natalia Kuznetsova, I have sent the offcial document application with my student email 20074794d@connect.polyu.hk. Could you check it for me? Thanks

0
Hello Guanyu ZHU,

Thank you for contacting me. I approved your application with the option Official document. Please
check your mail for our confirmation letter.
In case of any further questions, please, do not hesitate to contact me.
0

Thank you so much!

0

Hello ! I also have this problem : 

"We cannot grant you a free license at the moment. This may be because: 

  • We are unable to determine whether someone with an email address in this domain is a student. 
  • This email domain belongs to an organization that is individually targeted by, or is incorporated in territories subject to, applicable EU, UN, or US sanctions or certain export control restrictions. "

My uni email is tamaskennethtottszer@edu.bme.hu and I do not know where else to turn.

 

Your help would be highly appreciated!

 

 

 

0
Hello,

Thank you for reaching out to us. If you
are a student, you can request a free license for JetBrains tools
with the option "Official document" using your student or
private email address and attaching any officially issued document
with confirmation of your student status in 2023/2024 academic year
at

https://www.jetbrains.com/community/education/#students.

After a successful submission of the form you should get our
notification.

Once you have completed the application, let me know the email
address from the application and I will review it personally.
0

Hello, yes I am a student, I have already filled out the official document with the same email tamaskennethtottszer@bme.edu.hu

Is this in your system now?

 

Thank you,

Tamas

0
Hello Tamas,
Thank you for your reply. Unfortunately, we haven't got your application with the option Official document linked with your email address tamaskennethtottszer@bme.edu.hu. Please try again and contact me after getting our notification that your submission is successful.
Looking forward to hearing from you.
0

Apologies, I mistyped the email. tamaskennethtottszer@edu.bme.hu is correct.

 

0
Hello,
No, there is nothing in the system. I recommend you to fill out the form and send me its screenshot for my review. I'll see what was going wrong.
Thanks, I look forward to hearing from you.
0

Ok, I have reapplied. Hopefully this should work now. Thank you!

0
Hello Tamas Kenneth Tottszer,

Thank you for contacting me. I approved your application with the option Official document. Please check your mail for our confirmation letter.
 Feel free to reply this message if you have any questions or need any assistance.
1

Hello Natalia Kuznetsova, I already submitted my official document two weeks ago, could you review it for me? My email is U19200186@utp.edu.pe. Thanks.

0

Hello Natalia Kuznetsova , I have sent the Official document using my university email Lam.NT238413@sis.hust.edu.vn, please check it for me, thanks.

0
Hello Lam,

Thank you for reaching out to us. Unfortunately, we didn't get any application with the option Official document linked with this email address Lam.NT238413@sis.hust.edu.vn
To get a new educational license, please submit a form and attach your papers here: .https://www.jetbrains.com/community/education/#students

To renew your license, please log in to JetBrains account (https://account.jetbrains.com/) and click renew. Then  select "Official document" and attach your up-to-date supporting document in the PDF format.

Once you have completed the application, let me know the email address from the application and I will review it personally.
0

Hello, I have sent my official student ID card of my university with email am.sc.u4cse23073@am.students.amrita.edu Please approve it asap.

0
Hello Swayam Agrahari,

Thank you for reaching out to us. I approved your application with the option Official document. Pease check your mail for our confirmation letter.
Feel free to reply this message if you have any questions or need any assistance.
0

Hello Natalia Kuznetsova,

I received an email about Subscription suspended and have sent the relevant supporting documents to sales@jetbrains.com. Please review it as soon as possible. Thank you.
The following is my student email nn6125010@gs.ncku.edu.tw

  

0
Hello Marco Li,

Thank you for reaching out to us, Unfortunately, our records don't show any subscription or application linked with this email address nn6125010@gs.ncku.edu.tw. Please send me your supporting documents in the PDF format and the ID license/number of order, the email address where the subscription was delivered.
Thanks, I look forward to hearing from you.
0

Hello Natalia Kuznetsova. I have sent the Official document using my university email B063902021@asoiu.edu.az, please check it for me, thank you.

0
Hello Huseyn Hesanzede,

Thank you for contacting me. I approved your application with the option Official document. Please check your mail for our confirmation letter.
 Feel free to reply this message if you have any questions or need any assistance.
0

Hello Natalia Kuznetsova. I have sent the Official document using my university email ojak.sinaga@binus.ac.id, can you please check it for me, thank you.

0
Hello Sehat,

Thank you for your reply. Please reapply and attach your supporting document in the PDF format.
Looking forward to hearing form you.
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