Remote development mode not working

Client: Windows11, WebStorm 2022.3.1

Server (WebStorm remote side): Ubuntu2204 LTS

I tested both ubuntu desktop and server, when Client successfully connected to Server, The WebStorm EAP Window came up and disappeared very soon, I can't even catch up to click to check the exception message...

4 comments
Comment actions Permalink

Hello,

We will need to look into the logs. Please collect the logs from the main IDE you use as Remote Development starting point: top menu - "Help" - "Collect Logs and Diagnostic Data", then upload them at https://uploads.jetbrains.com/ and share the ID with us.

0
Comment actions Permalink

Thanks for your response, the upload id: Upload id: 2023_02_03_27LVjSQRmBY1n6yd1aaw1R

(file: webstorm-logs-20230203-1057564856386379586639344.zip)

Before capturing this log I specifically rerun the remote development mode twice, it still failed but I noticed the first time's EAP windows came up and stands a while, (I guess if I quickly enough I can click the hyperlink "...exception..." pop-up in the right bottom window.) The second time's window flashes too quick to read again.

0
Comment actions Permalink

Thank you for  sharing the logs. I looked through them and it looks like the SSH connection to the server is not stable. It looks like the SSH connection is established properly in the first place, but it gets reset unexpectedly. Please make sure the SSH connection to the server is stable enough. 

0
Comment actions Permalink

Thank you so much, the root cause is the firewall...

 

0

Please sign in to leave a comment.