Jerome Guan

Total activity 316
Last activity July 28, 2026 02:30
Member since April 11, 2024 03:57
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Created April 09, 2025 04:29

I see a plugin called MiCopilot, could you please disable it and see if the issue persists or not?Or if possible, please disable all the downloaded or manually installed plugin and see if the issue...
- 0 votes
Created April 08, 2025 06:40

Hi, please add the following line in Help | Edit Custom VM Options and restart the IDE: `-Dsun.java2d.metal=false`reference: https://youtrack.jetbrains.com/issue/JBR-5497
- 0 votes
Created April 08, 2025 04:33

Hi @3185633428, please reproduce this issue and collect logs via Help | Collect Logs and Diagnostic Data, then upload the zip file to https://uploads.jetbrains.com/, and share the Upload ID with us.
- 0 votes
Edited April 08, 2025 03:29

Hi Ankitha Codes , please use command line to start your IDE (https://intellij-support.jetbrains.com/hc/en-us/articles/360011901879-How-to-start-IDE-from-the-command-line), and share the full outpu...
- 0 votes
Created April 08, 2025 03:25

Hi Ma Jun Z , I see the JRE of your IDE is not JetBrains Built-in JBR “JRE: 17.0.14+8-LTS-191, amd64 (Oracle Corporation)”, please try to switch to the default one and restart IDE https://www.jetbr...
- 0 votes
Created April 07, 2025 01:26

Hi, could you please help to collect the full logs via Help | Collect Logs and Diagnostic Data, and share the zip file with us?Please upload the zip file to https://uploads.jetbrains.com/, and shar...
- 0 votes
Created April 03, 2025 06:58

Hi @Azemlyankin, thanks for choosing JetBrains, and we totally understand how you feel with these critical issues in YouTrack or other threads, and sorry for your unhappy experience you have while ...
- -1 votes
Created April 02, 2025 05:05

Hi James, I tried to use this sample JSON for a reformating test: https://microsoftedge.github.io/Demos/json-dummy-data/#minified-json (1MB-min.json), it works well. Could you please try to see if...
- 0 votes
Created March 28, 2025 07:25

Hi James,Greetings from JetBrains Support!Could you please provide more details of this issue, like a YouTrack Issue link, or any forum discussion link.Or could you please share the current reforma...
- 0 votes
Created March 28, 2025 06:40

Hi @Vendoragnostic, thank you so much for choosing JetBrains products, and thank you so much for sharing your comment in this conversation. Sorry about all your unhappy experience, and we will keep...
- 0 votes