IDEs Support (IntelliJ Platform) | JetBrains

Lejia Chen

Total activity 496
Last activity June 11, 2025 16:30
Member since April 30, 2020 07:26
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Created June 11, 2025 16:30

Thanks for the thread dump.We have found a possible root cause of your issue,and I created a bug report for you here:https://youtrack.jetbrains.com/issues?q=IjentFailSafeFileSystemPosixApiImpl (Php...
- 0 votes
Created June 11, 2025 04:18

Hi,Your issue is highly a hardware issue or some OS issues because you have seen this issue in other apps except our IDEs.> 2. CPU - i9-14900K 24(!!!) cores I noticed that you are using intel 14 s...
- 0 votes
Created June 10, 2025 16:31

Unfortunately, there are no clues from your logs.Please reproduce this freeze issue, then refer to the jstack section in this article to capture two thread dump files of the IDE process at that tim...
- 0 votes
Created June 05, 2025 15:13

Hi, sorry for the bad experience.Could you please find the IDE log folder "C:\Users\<change_to_your_username>\AppData\Local\JetBrains\PhpStorm2025.1\log", zip it, upload it https://uploads.jetbrain...
- 0 votes
Created May 30, 2025 13:18

There is an issue in your network provider. Please check https://youtrack.jetbrains.com/issue/IDEA-373625's description, which has the detailed info about why it happens and some suggestions on how...
- 0 votes
Created May 30, 2025 12:17

I see. Thanks for the detailed explanation. I get what you want here.I have created an issue for you here: https://youtrack.jetbrains.com/issue/IJPL-189913Feel free to vote it for updates.See https...
- 0 votes
Created May 28, 2025 06:47

What theme do you use in PhpStorm currently? From your screenshot, it seems you use a different theme.That color is configured by `Component.infoForeground` style property in the theme plugin. (see...
- 0 votes
Created May 26, 2025 15:00

Hi,From your shared first screenshot, I saw in the "Recent Files" dialog, it shows two "modal.blade.php" with a grey text after it showing the full path.One is from the `resources/views/components/...
- 0 votes
Created May 21, 2025 09:18

Hi,Could you please get the full IDE crash log from IDE main menu `Help | Collect Logs and Diagnostic Data`, upload it in https://uploads.jetbrains.com/, and share us the upload id.I noticed that ...
- 0 votes
Created May 14, 2025 07:38

Hi,The latest WebStorm should still support Windows 10.Could you please reinstall the WebStorm from here to see if it helps: https://www.jetbrains.com/webstorm/download/other.htmlIf you are using a...
- 0 votes