Toolbox problem on Linux
已完成
I installed the Toolbox on Linux several times now,following the official instruction, and I also tried the script that's mentioned on the installation page.
Every time I start the Toolbox, it behaves if it is just installed with the Welcome screen. It also does not remember the login.
But the most serious issue is that nothing can be installed. 'Failed to install <TOOLNAME>, it says, and after that: unknow error.
What is wrong?
请先登录再写评论。
Hello,
Sorry for the inconvenience. Could you please attach toolbox.log?
It can be found under Settings|About or ~/.local/share/JetBrains/Toolbox/logs/
I the meantime it works okay.
I removed the entire JetBrains directory in .local/share in my home directory to make a clean start. This solved the issue.
I found having this problem installing the Toolbox which changed my ~/.profile file.
I found the lines causing this. For me, using zsh, commenting out these lines, so it looks like the following:
# if running bash
# if [ -n "$BASH_VERSION" ]; then
# # include .bashrc if it exists
# if [ -f "$HOME/.bashrc" ]; then
# . "$HOME/.bashrc"
# fi
# fi
solved the problem for me and Toolbox still ran fine.
Writing the following message to the Jetbrains support I don't receive any final reply to help me, more than this, the confirmation e-mail contains only broken links given to me : ERROR 404 … Page NOT Found !
My message was :
"I need help because the Toolbox is unusable, I can't open the window !
The app is installed without any problem nor error message, and the only available action is Right click + “Quit” the app from the menu !
One Click on the app icon is without any effect - No window open after clicking.
° App version is : 2.5.4 (38621)
° My environment is : Mac Pro (2019) running MacOS Sonoma 14.7.4
Thank you in advance for your help ! Because I cannot use the Jetbrains Toolbox."
END of message