email address is blocked. Please use another email address.

Hello, 

I have been granted the GitHub student pack and when I try to get jetbrains using that it wont let me. it says email is blocked. my email  id is : ****@post.bgu.ac.il  (bgu = ben gurion university in israel)

 

Please help i would like to use pycharm and not vscode

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Hello,
 
Some educational domains are blocked for previous cases of license abuse. You can't get a license with such email instantly.
However, you can submit a request or renew your license with an official document.
 
To get a new educational license, please submit a form and attach your papers here: https://www.jetbrains.com/community/education/#students.

Such requests are processed by our managers in 2 weeks. If you need a license right now, please start a free trial.

Thanks!
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Hello Vsevolod, thanks for answering.

I applied with an official document over 2 weeks ago and no1 responded…

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Could you send the email address you've used to sales@jetbrains.com? I need to find your request.

Thanks!
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