IntelliJ IDEA 2023.2.4,crashes after using it for a while

已回答

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff8fc9fc1dd, pid=8176, tid=10360
#
# JRE version: OpenJDK Runtime Environment JBR-17.0.8.1+7-1000.32-jcef (17.0.8.1+7) (build 17.0.8.1+7-b1000.32)
# Java VM: OpenJDK 64-Bit Server VM JBR-17.0.8.1+7-1000.32-jcef (17.0.8.1+7-b1000.32, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
# Problematic frame:
# V  [jvm.dll+0x30c1dd]
#
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:

---------------  T H R E A D  ---------------

Current thread (0x000002e17e0fc680):  GCTaskThread "GC Thread#14" [stack: 0x000000e300c00000,0x000000e300d00000] [id=10360]

Stack: [0x000000e300c00000,0x000000e300d00000],  sp=0x000000e300cff3b0,  free space=1020k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V  [jvm.dll+0x30c1dd]
V  [jvm.dll+0x30c91f]
C  0x000002e1f49ccd20


siginfo: EXCEPTION_ACCESS_VIOLATION (0xc0000005), reading address 0x00000000000005a9


Register to memory mapping:

RIP=0x00007ff8fc9fc1dd jvm.dll
RAX=0x0000000000000019 is an unknown value
RBX=0x00000006c78ed014 is pointing into object: [I 
{0x00000006c78ed008} - klass: {type array int}
- length: 1
RCX=0x0000000000000003 is an unknown value
RDX=0x00000006c78ed014 is pointing into object: [I 
{0x00000006c78ed008} - klass: {type array int}
- length: 1
RSP=0x000000e300cff3b0 points into unknown readable memory: 0x0000000000000000 | 00 00 00 00 00 00 00 00
RBP=0x0000000000000008 is an unknown value
RSI=0x00000006c46f98a8 is an oop: java.util.Collections$UnmodifiableCollection 
{0x00000006c46f98a8} - klass: 'java/util/Collections$UnmodifiableCollection'
- ---- fields (total size 2 words):
- final 'c' 'Ljava/util/Collection;' @12  a 'java/util/Collections$EmptyList'{0x000000060041ea68} (c0083d4d)
RDI=0x00000006c78ed014 is pointing into object: [I 
{0x00000006c78ed008} - klass: {type array int}
- length: 1
R8 =0x0000000000000008 is an unknown value
R9 =0x00000006079843c0 is an oop: [Ljava.lang.Object; 
{0x00000006079843c0} - klass: 'java/lang/Object'[]
- length: 1
R10=0x00000006c46f9888 is an oop: com.intellij.util.CachedValueBase$Data 
{0x00000006c46f9888} - klass: 'com/intellij/util/CachedValueBase$Data'
- ---- fields (total size 4 words):
- private final 'myValue' 'Ljava/lang/Object;' @12  a 'java/util/Collections$UnmodifiableCollection'{0x00000006c46f98a8} (d88df315)
- private final 'myDependencies' '[Ljava/lang/Object;' @16  a 'java/lang/Object'[1] {0x00000006079843c0} (c0f30878)
- private final 'myTimeStamps' '[J' @20  [J{0x00000006c46f98b8} (d88df317)
- final 'trackingInfo' 'Lcom/intellij/psi/util/CachedValueProfiler$ValueTracker;' @24  NULL (0)
R11=0xfffffffff637fe08 is an unknown value
R12=0x0000000000000004 is an unknown value
R13=0x0000000000000001 is an unknown value
R14=0x00000008013f8fb8 is pointing into metadata
R15=0x00000006c68ecf08 is an oop: com.intellij.util.CachedValueBase$Data 
{0x00000006c68ecf08} - klass: 'com/intellij/util/CachedValueBase$Data'
- ---- fields (total size 4 words):
- private final 'myValue' 'Ljava/lang/Object;' @12  a 'java/util/Collections$UnmodifiableCollection'{0x00000006c5d6e608} (d8badcc1)
- private final 'myDependencies' '[Ljava/lang/Object;' @16  a 'java/lang/Object'[1] {0x00000006079843c0} (c0f30878)
- private final 'myTimeStamps' '[J' @20  [J{0x00000006c63f7048} (d8c7ee09)
- final 'trackingInfo' 'Lcom/intellij/psi/util/CachedValueProfiler$ValueTracker;' @24  NULL (0)


Registers:
RAX=0x0000000000000019, RBX=0x00000006c78ed014, RCX=0x0000000000000003, RDX=0x00000006c78ed014
RSP=0x000000e300cff3b0, RBP=0x0000000000000008, RSI=0x00000006c46f98a8, RDI=0x00000006c78ed014
R8 =0x0000000000000008, R9 =0x00000006079843c0, R10=0x00000006c46f9888, R11=0xfffffffff637fe08
R12=0x0000000000000004, R13=0x0000000000000001, R14=0x00000008013f8fb8, R15=0x00000006c68ecf08
RIP=0x00007ff8fc9fc1dd, EFLAGS=0x0000000000010202

----------------------------------------------------------------------------

this is my upload log 

Upload ID: 2023_11_07_ERo1FcP4uSVECCMFXwraWU

0

Serge Baranov 

i tried but still crashing

0

Try running using idea.bat as a workaround. If it still crashes, provide the full crash dump via https://uploads.jetbrains.com.

0

Hi, Serge Baranov 

i disable the DEP of the idea yesterday
tried so far no sign of crash

and I'm currently trying this method and will upload when I find it crashes

0

Hi, Serge Baranov 

here is log

2023_11_09_KSJR5HHTVnBMyKS1y3EqLF 

0

To verify the workaround was applied properly, please share this registry tree: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\kernel.

Also, make sure you reboot the system after making the changes to the registry.

0

Hi, Serge Baranov 

here is registry file

Upload id: 2023_11_10_g5u7tRSRa821L9SjkcmrYG (file: kernel.reg)

0

The registry looks fine. I would check the issue is not caused by the hardware problem. Please run https://www.memtest.org/ to confirm the RAM has no errors.

If it doesn't help and the memory is fine, please share all the crash dumps (idea64.exe.dmp) files from C:\Users\<user>\AppData\Local\CrashDumps directory.

0

Serge Baranov 

first I thought it was a ram problem so i just replaced the new ram but it still crash

 

If it doesn't help and the memory is fine, please share all the crash dumps (idea64.exe.dmp) files from C:\Users\<user>\AppData\Local\CrashDumps directory.

i didnt see any idea64.exe dmp in folder

 

0

> first I thought it was a ram problem so i just replaced the new ram but it still crash

Please still run memtest to confirm the RAM has no issues.

Also double-check you disabled ASLR.

See if https://www.jetbrains.com/idea/nextversion/ works better for you.

0

Please still run memtest to confirm the RAM has no issues.

already run memtest  without problems

here is idea64.dmp file

Upload id: 2023_11_10_fZdV9S2GQpxMxrnquD8PUw (file: idea64.exe.21368.dmp)

See if www jetbrains com / idea / nextversion/ works better for you.

now i going test it 

 

0

Hi, Serge Baranov 

thank you helping

the result is that the dram is incompatible with the motherboard

so i go to gigabyte’s official website to look for supported ram

 

0

Thanks for the update. It's weird that memtest didn't show it for you.

0

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