Can't Apply To Student License
已回答
When I try to submit a request for an Individual License for students, it appears the message: “If you would like to renew your Student License, please use the dedicated link in your JetBrains Account, or check the email reminder we send out one week before your license expires for the same link.”
When I click the dedicated link("Renew my Education Pack") in my account I got the same message.
How should I proceed?
请先登录再写评论。
Thank you for reaching out to us. If you got such a notification, it means either your subscription is still valid or the problem with the renewal is caused by the existence of two JetBrains
accounts linked with your name. We would be happy to help you to solve your issue, and will just need a little more info. You should provide the email address where the subscription was delivered/the number of order and send any officially issued document with your full name and confirmation of your current student status for validation of your JetBrains account ownership and eligibility.
After getting this documentation we'll help you to solve the issue.
Thanks, we look forward to your response.
hasanhafizov258@gmail.com This is my email. I study in TUIT. I have not get any license yet. But it gives ‘If you would like to renew your Student License, please use the dedicated link in your JetBrains Account, or check the email reminder we send out one week before your license expires for the same link.’.
Thank you for your request. If you are a student, please apply for a free student subscription at
https://www.jetbrains.com/shop/eform/students.
Unfortunately, our records don't show any application or a student subscription linked with your email address. Please note that as of July 2024, it’s no longer possible to apply for the JetBrains educational license using official documents. This policy change was implemented to streamline the verification process and ensure a more secure and efficient system for all applicants. To obtain a free subscription, you may apply using any one of the following:
• An email address associated with your educational institution, for example, ijs@mit.edu (mailto:ijs@mit.edu).
• Your ISIC/ITIC membership: You can attach a scanned copy of your ISIC/ITIC card to your application.
• Your GitHub account: If you have a GitHub Student Developer Pack, you can use the Authorize with GitHub option to claim a free subscription.
After a successful submission of the form you should get our notification.
You can be verified as a student on GitHub and ISIC websites providing your official documents without getting your student email address.
You can find all necessary information regarding educational subscriptions at
https://www.jetbrains.com/community/education/#students/faq
Thank you for understanding!
Thank you for reaching out to us. Please excuse the delay in getting back to you. After checking your JetBrains account I see that your student subscription is valid until February 18, 2026, and your JetBrains account is managed with this email address mitchbempong16@gmail.com. That means, that you can use it as your login + password to use the software and the JB account. Please log in to your JetBrains account using this email address and password in order to reach your subscription. After downloading the tool, please activate it with the option JB account also using your email address and password.
Please note that we have unified our policy regarding JetBrains Accounts for individual customers: personal licenses must be managed under a single JetBrains Account.
Feel free to reply this message if you have any questions or need any assistance.