AI assistant stop working after upgrading 2024.2
已回答
After selecting the code when I ask the AI assistant to explain it. It got stuck in like below. it stuck in this phase Gathering code context. I have updated the plugin as well.
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Which IDE version / AI Assistant version do you have installed?
Could you please enable debug logging by adding the following lines to Help > Diagnostic Tools > Debug Log Settings..:
restart IDE, reproduce the issue again and share your IDE logs (Help > Collect Logs and Diagnostic Data)?
Logs contain useful information about your environment and potentially some errors/exceptions related to the issue. You can upload the zip file here: https://uploads.jetbrains.com, just provide the uploaded file ID.
Thanks for the reply. Here are the details
IntelliJ IDEA 2024.2 (Ultimate Edition)
Build #IU-242.20224.300, built on August 6, 2024
Runtime version: 21.0.3+13-b509.4 aarch64 (JCEF 122.1.9)
AI Assistant - 242.20224.309
Upload id: 2024_08_08_25i6Nt5fgy5MD7M2XjV1o2 (file: idea-logs-20240808-1320468158528714925649662.zip)
Thank you for the logs. I managed to reproduce the issue and created a new bug report: https://youtrack.jetbrains.com/issue/LLM-3876. It looks like a regression in 2024.2, as it is not reproducible in 2024.1.4.
We are investigating it currently, will update you as soon as I have more information. Thank you for the report!
Could you please try to reset IDE settings to default - File > Manage IDE Settings > Restore Default Settings..?
It will automatically back up the current settings so they can be reverted later if required.
I reset the IDE settings to default but no luck.
Thank you for the information and sorry for the delay, we are still investigating the issue. Could you please share your IDE license ID to check your account? You can provide it in a
.txt
file uploaded to: https://uploads.jetbrains.com, just share the uploaded file ID. It will be accessible to the JetBrains team only.Do you mean AI assistant license Id?
I mean IDE license ID, but it could also be AI Assistant license ID if it is linked to the same JB account.
It is different. My IDE license is from my employer, and I have personally bought the AI Assistant license ID.
Ok, then please share both license IDs. Thanks!
I don't have licence ID for IDE as it is controlled by my employer. I am providing AI assistant id.
Upload id: 2024_08_12_rRsXmVvxa83xK67kiJ6Swc (file: licnece_Id.txt)
I checked, but your IDE license is not showing on your JB account.
Do you see the IDE license ID in the Help > Register.. dialog?
Yes, as I told you, it's not an individual licence . It says Licence To: my employer name here.
There is no License Id.
Ok, could you please share your employer/company name, to try and find it like this in our system?
You can use the same upload method again: https://uploads.jetbrains.com. Thanks.
Ahmadmdtausif
Could you please update the IDE to the latest bugfix version - 2024.2.0.1: https://www.jetbrains.com/idea/download?
It should contain the fix for this issue.
After updating the IDE to 2024.2.0.1. The issue got fixed. Thanks Ivan Pajic for your help.
Great! Glad to hear it. Thanks for letting me know.
Thanks, I was having the same issue able to fix it by simply updating.
Regards,
Jennifer