Can't renew github-based student license
已回答
i forgot to renew the week before it expired and now i've been stuck at these warnings for almost 2 months
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Thank you for reaching out to us. Please excuse the delay in getting back to you due to the enormous number of requests we got recently and our limited capacity to support complimentary
subscriptions.
The problem with the renewal is caused by the existence of several JetBrains accounts linked with your name. We would be happy to help you to solve your issue, and will just need a little more info. As you got an auto-approved student subscription, please send me all your GitHub usernames, screenshot of your recent GitHub profile and any officially issued document in the PDF format with your full name and confirmation of your current student status in 2024/2025 academic year for validation of your JetBrains account ownership and eligibility.
After getting this documentation I'll help you to solve the issue by merging your accounts into a single one for your convenience.
Thanks, I look forward to your response.