Pycharm Professional: All Menus Are Empty

See the screenshot attached (Upload ID: 2024_12_31_F1W9WLRZf3E9o4cQGKZNTU )

Using Pycharm professional (latest stable version on MacOS). The problem is, under the settings, all menus seem empty. See the actions on save menu as an example. I cannot reformat my code, cannot optimise imports, can do nothing. What could be the root cause of this behaviour? 

Also, related, if I am a licensed user, is there an email id where I can shoot my email to? Or, is there a professional user only forum for prioritised resolution?

 

 

Meta Question: 

Also, I cannot even upload a picture with this post. I have uploaded another screenshot (Upload id: 2024_12_31_3txrhuxptMLzr3MLRtkL8N)

 

 

 

 

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