Problems with renewing student license
So for my course, i've been given instructions: You can also get IntelliJ Ultimate for free through the JetBrains Education programme6 – all you need to do is verify your university email address, however this is optional.
When I apply, i get "If you would like to renew your Student License, please use the dedicated link in your JetBrains Account, or check the email reminder we send out one week before your license expires for the same link", so i click on link and it says u have no license… so i click on “Apply for a free student or teacher license for educational purposes”, it takes me to applying for it but AGAIN i get "If you would like to renew your Student License, please use the dedicated link in your JetBrains Account, or check the email reminder we send out one week before your license expires for the same link", help please.
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I have the same problem, did you solve it?
The student license is connected to the JB Account created with 24870922@student.uwa.edu.au. Please make sure that you are logging into the license using this email. If you are facing trouble activating the license please refer to the following link with precise directions on how to do so: https://sales.jetbrains.com/hc/en-gb/articles/208459025-Activating-JetBrains-software-with-your-JetBrains-Account
Please let us know if there is anything else we can do to assist you or if you face further issues!
Hello, I am having the same issue. My student email is vigwebuike@gcc.edu. Thank you in advance.
Thanks for reaching out! I would be more than happy to assist you in renewing the student license manually. In order to perform this function, we will need to receive proof of your student/Teacher enrollment at the school or university. The preferred types of documents are ID’s, and student transcripts. Please provide these at your earliest convenience so we can handle this request for you.
Where do I send you the information?
You can send the information in this email thread and provide us with the email that you used to register for the student license with.
Thanks!
Hello JetBrains team, I'm also having the same issue,
My university email: 22028278@vnu.edu.vn
Please help me