IntelliJ freezes countless times per day on macOS 15.3.1 (24D70)

已回答

Hi. I've used IntelliJ for many years on MacBooks and Linux boxes, and rarely have I encountered problems. But since upgrading the MacBook to Sequoia (forced by corporate policy), it freezes countless times per day. My MacBook runs on the Apple M1 Pro chipset and the following version of macOS: 15.3.1 (24D70). 

IntelliJ version info:
2024.3.2.2 (Community Edition), Build #IC-243.23654.189, built on January 28, 2025. 
Runtime version: 21.0.5+8-b631.30 aarch64 (JCEF 122.1.9)
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.

I can't confirm this with certainty, but it seems to happen mostly when IntelliJ runs in the background, or after a screen lock on the MacBook. I tried including the crash report output, but it blocks this web page when I do. I'm happy to zip it up and email the file if needed. 

7

I uninstalled the JetBrains AI Assistant plugin, and it hasn't happened since.  

0
Please try updating the IDE to 2024.3.3 with AI plugin enabled. If the issue persists, please share the zipped log folder here https://uploads.jetbrains.com/ or in a YouTrack ticket for further analysis.
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I'm following this. I have the same problem, but I already updated to 2024.3.3. I don't use JetBrains AI Assistant, but I do have Amazon Q.

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Jennifer Kramer Each freeze case may be triggered by different sources. Please contact the support team directly at https://intellij-support.jetbrains.com/hc/en-us/requests/new?ticket_form_id=66731 and share the IDE logs collected via Help | Collect Logs and Diagnostic Data for the investigation

0

Hello,

I'm having the same issue with the Machine Learning Code Completion bundled plugin. My IDE is up-to-date.

Is there any existing issue in the bug tracker for this? I was not able to find one

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Kleturc To confirm what is causing the freezing in each scenario, the dumps need to be analyzed, and they are supposed to be generated under the log folder, which can be collected from “Help | Collect Logs and Diagnostic Data”. Please share the same in a new YouTrack ticket. https://youtrack.jetbrains.com/issues

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As a follow-up, is there a way to do this when the freeze includes not responding to menu requests?

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The log can be collected from the menu only when the IDE is operational(maybe after a force shutdown of the app and restart it again). or it can be collected manually from Logs directory

0

Has there been a fix for this? My datagrip crashes constantly too. These are my specs.
macos 15.5
DataGrip version: Build #DB-251.26094.87, built on May 27, 2025

0

Hi, Kahhwatan1008 !

Each crash/performance issue can have different root causes. To further investigate and better assist you on the way, please contact our support team directly. Please also share the logs you can find in Help | Collect Logs and Diagnostic Data.

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We're looking into this issue and will get back to you soon.
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Just to add, i've opted to use the older builds from 2024 and it doesn't crash.

0

I've been using this:
-Dsun.java2d.metal=false

in the VM options (help menu) and I've not experienced a lockup since then.

I didn't have the issue with older builds either, but I'm not sure whether it's a MacOS update or an intelliJ one (or both) that combine to cause the issue.

2
Thanks for letting us know that.

Please use this workaround for now. We've replied to your ticket and still investigating your incident. For your convenience, I'd encourage you to shift this discussion to youtrack
0

This problem was extremely frustrating.

The fix above worked for me (with the java2d.metal setting).

0

Thank you all for your feedback!
We will continue to investigate this problem, including within the scope of ticket JBR-8637.

For now, you can use the workaround mentioned earlier:

  1. Open the VM options file in the IDE: Help | Edit Custom VM Options.
  2. Add the following string: -Dsun.java2d.metal=false
  3. Restart the IDE.

If you encounter freezes again after doing this, please create a new request and attach your logs via Help | Collect Logs and Diagnostic Data.

Thanks for your understanding!

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