Unable to open IntelliJ IDEA - EXCEPTION_ACCESS_VIOLATION at ssojho64.dll

Getting below error…   A fatal error has been detected by the Java Runtime Environment:
 

#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffece273cc6, pid=1504, tid=4172
#
# JRE version: OpenJDK Runtime Environment JBR-21.0.5+13-509.30-jcef (21.0.5+13) (build 21.0.5+13-b509.30)
# Java VM: OpenJDK 64-Bit Server VM JBR-21.0.5+13-509.30-jcef (21.0.5+13-b509.30, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
# Problematic frame:
# C  [ssojho64.dll+0x13cc6]
#
...
Host: Intel(R) Xeon(R) Gold 6454S, 4 cores, 15G,  Windows 10 , 64 bit Build 19041 (10.0.19041.1348)
Time: Thu Jun 19 06:01:54 2025 Eastern Daylight Time elapsed time: 5.557703 seconds (0d 0h 0m 5s)

---------------  T H R E A D  ---------------

Current thread (0x000001adbac34620):  JavaThread "AWT-EventQueue-0"        [_thread_in_native, id=4172, stack(0x00000038b9500000,0x00000038b9600000) (1024K)]

Stack: [0x00000038b9500000,0x00000038b9600000],  sp=0x00000038b95fd5b0,  free space=1013k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [ssojho64.dll+0x13cc6]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  com.passlogix.vgo.ho.ApplicationWindow.nativeGetJhoHelperWindowHandle(I)I+0
j  com.passlogix.vgo.ho.ApplicationWindow.attach(Ljava/awt/Component;IILjava/lang/String;)Z+39
j  java.lang.invoke.LambdaForm$DMH+0x0000000100ab9400.invokeVirtual(Ljava/lang/Object;Ljava/lang/Object;Ljava/lang/Object;IILjava/lang/Object;)I+18 java.base@21.0.5
j  java.lang.invoke.LambdaForm$MH+0x0000000100ac1400.invoke(Ljava/lang/Object;Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object;+137 java.base@21.0.5
j  java.lang.invoke.Invokers$Holder.invokeExact_MT(Ljava/lang/Object;Ljava/lang/Object;Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object;+20 java.base@21.0.5
J 3767 c1 jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; java.base@21.0.5 (92 bytes) @ 0x000001ad90d9f564 [0x000001ad90d9f2e0+0x0000000000000284]
J 4112 c1 java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; java.base@21.0.5 (108 bytes) @ 0x000001ad90e27c6c [0x000001ad90e27a80+0x00000000000001ec]
j  com.passlogix.vgo.ho.WindowScanner$RunOnEventDispatchThread.run()V+142
j  java.awt.event.InvocationEvent.dispatch()V+11 java.desktop
...

Upload id: 2025_06_19_24ASj6uYSQ3n2RbicAoNW8 (file: java_error_in_idea_1504.log)

Hello,

Looks like you are having the same problem as reported below:

• https://youtrack.jetbrains.com/issue/JBR-5040
• https://youtrack.jetbrains.com/issue/JBR-3425
• https://youtrack.jetbrains.com/issue/JBR-3270

The culprit is Oracle Enterprise Single Sign-On (SSO). It can sometimes cause other Java-based applications to crash. 

As a workaround, try disabling SSO in Oracle settings (or disabling the relevant running tasks in the system manually).