Thank you for reaching out to us. Please excuse the delay in getting back to you. The problem with the renewal is caused by the existence of two JetBrains accounts linked with your name. We would be happy to help you to solve your issue, and will just need a little more info. Please send me your GitHub username, a screenshot of your GitHub profile showing your username and the date of verification as belonging to a student and any officially issued document in the PDF format with your full name and confirmation of your current student status in 2025/2026 academic year for validation of your JetBrains account ownership and eligibility.
After getting this documentation I'll help you to solve the issue by merging your both accounts into a single one for your convenience.
Thank you for reaching out to us. Please excuse the delay in getting back to you. The problem with the renewal is caused by the existence of two JetBrains accounts linked with your name. We would be happy to help you to
solve your issue, and will just need a little more info. Please send me your GitHub username, a screenshot of your GitHub profile showing your username and the date of verification as belonging to a student and any officially
issued document in the PDF format with your full name and confirmation of your current student status in 2025/2026 academic year for validation of your JetBrains account ownership and eligibility.
After getting this documentation I'll help you to solve the issue by merging your both accounts into a single one for your convenience.
Thanks, I look forward to hearing from you.
Thanks, I look forward to your response.