Remote development issue - could not get jstack
Remote backend seems to download, but will not start. I have never been able to get remote development working. Uploading logs:
GATEWAY LOGS:
Upload id: 2025_09_17_XkFvKmpppTpLmZmgJyxt71 (file: gateway-logs-20250916-14570816412671036507106519.zip)
IDE LOGS:
Upload id: 2025_09_17_e41o4UYD6KwAXVwJBwqVrt (file: pycharm-logs-20250916-150235818933713053880882.zip)
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I paid for Pro subscription, but was unable to get support for this issue 🤷♂️. I'd be switching to VScode if VScode didn't have the glibc ≥ 2.8 requirement.
For anyone else wondering, I managed to get Pycharm remote IDE backend to start up following the guidance here and directing the backend to use a legacy runtime as opposed to the bundled one.
Glad to hear that the issue has been resolved.
If you encounter any issues in the future, I would recommend contacting support directly via the web form at https://www.jetbrains.com/support/ in order to get the quickest response.