New laptop, now DG crashes whenever a file explorer window opens.

已回答

I have been running DG on another laptop for a while with no issues. Replaced with a new laptop and now I cannot open or import data sources/projects.

I have tried reverting to the same version that I was running before (2025.3) and still have the issue. I have admin access on the system (W11, I7, 64gb RAM).

I reloaded latest c++ redists, still same issue. Any ideas?

Fault bucket 2026857940348938455, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: datagrip64.exe

P2: 1.0.0.0

P3: 68d6c5fb

P4: MSVCP140.dll

P5: 14.29.30153.0

P6: 653aa208

P7: c0000005

P8: 0000000000013080

---

Faulting application name: datagrip64.exe, version: 1.0.0.0, time stamp: 0x68d6c5fb

Faulting module name: MSVCP140.dll, version: 14.29.30153.0, time stamp: 0x653aa208

Exception code: 0xc0000005

Fault offset: 0x0000000000013080

Faulting process id: 0x6258

Faulting application start time: 0x1DC9617F06A85A5

Faulting application path: C:\Program Files\JetBrains\DataGrip 2025.3\bin\datagrip64.exe

Faulting module path: C:\Program Files\JetBrains\DataGrip 2025.3\bin\MSVCP140.dll

Report Id: 8fc59e5a-ac1c-47c9-8231-a4ea192a4170

Faulting package full name:

Faulting package-relative application ID:

0

Hi Jeevans,

The issue looks similar to JBR-9941. Could you please try the workarounds from the ticket description?

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That worked!  I am not sure what caused this (maybe the order I installed apps like Visual Studio??).  After testing, I chose option 2 as it was more convenient.

Thanks Much!

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You're welcome, I'm glad to hear that it helped! 

We're already working on a fix under JBR-9941.

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This started happening to me too since few days back, I think after some MS update.
First noticed in using “SQL server management studio”

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KGBhai,

Did the workarounds mentioned in the ticket description resolve the issue?

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Yes workaround #1 works thanks

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