I'm having trouble renewing my student package

I'm having trouble renewing my student package. The email isn't arriving, and the confirmation email appears to be duplicated. I need help.

0
Hello Bruno,

Thank you for your request. I apologize for any inconvenience. It looks like your email was flagged on our end due to too many bounce backs. I've just cleared this flag and manually renewed your student license. You should receive a confirmation email shortly to bruno.carneiro@sempreceub.com

Please let us know if you run into any further issues, we'll be happy to do our best to assist you further. 
0

Thank you so much for your reply! I managed to get the license using the other email address linked to education. I'm very pleased with the prompt response. You guys are the best!

0
Happy to help! Thank you for confirming that the issue has been resolved on your end.
I’m glad to hear everything is working as expected.

I hope you have a great weekend!
0

请先登录再写评论。