As mentioned in other threads about this topic (e.g. https://youtrack.jetbrains.com/issue/IDEA-287177), the issue seems to be related to Accessibility settings, on both Windows and Mac. The "Voice Over" accessibility feature should be off.
Windows: Change the value of HKEY_CURRENT_USER\Control Panel\Accessibility\Blind Access to 0and restart OS (or at least the IDE)
macOS: Ensure the macOS System Preferences -> Accessibility -> Voice Over is disabled. (Enable it then disable it to ensure the setting is set. Restart the JetBrains IDE.
In my scenario (macOS) Voice Over already appeared to be disabled. I enabled it (checked the box), then disabled it, then restarted my IDE (RubyMine). Now documentation popup on mouse hover works. Also, the "Show quick documentation on hover" now appears in Preferences, when it did not before.
I'm having the same problem, only with IntelliJ Ultimate 2022.3.2 (Build #IU-223.8617.56, built on January 26, 2023) on macos 13.2.1.
If I unselect that option, I then restart IntelliJ and the IDE is completely unresponsive. I have to force quit it. When it comes back, that option is re-enabled.
It seems like a bug to disable tooltips for everyone that's not using a screen reader by default. It seems like it might make more sense to enable tooltips by default, and then have checkbox specifically to disable them announced to the screen reader users in the screen reader.
If you didn't mean to use a screen reader, please make sure that Support screen readers option is disabled in Preferences | Appearance & Behavior | Appearance, Accessibility. Note that this option is off by default.
Ptr Nore I'd agree, and something re-enabled the screen reader. I was trying to figure out what the select open file icon was called and ended up stumbling back across my own issue here to solve it 🤣
I disabled accessibility mode and I was back to having tool tips.
Downgraded to 2021.2.4 - now everything is ok
Please make sure that Show quick documentation on hover is enabled in Settings | Editor | Code Editing:
No such option :(
v2021.3.3
Must be https://youtrack.jetbrains.com/issue/IDEA-286987, please follow it for updates
Please check comments in https://youtrack.jetbrains.com/issue/IDEA-287177 for possible workarounds
Thanx,
in https://youtrack.jetbrains.com/issue/IDEA-287177 mentioned to disable and reenable all plugins... So
Just disabled all plugins and restart to enable them and now:
After uninstall of all versions and install this one - the picture does not changes :(
But 2021.2.4 is ok
You shouldn't have disabled _all_ plugins, just the non-bundled ones (Preferences | Plugins | ⚙ | Disable All Downloaded Plugins)
Please try deleting the
disabled_plugins.txt
file from IDE configuration directory (https://www.jetbrains.com/help/webstorm/directories-used-by-the-ide-to-store-settings-caches-plugins-and-logs.html#config-directory) - does it help?Removed the whole folder WebStorm2021.3 - same error after install.
So installed 2022.1 RC - disable/enable-all-downloaded-plugins did not worked
2022.1 - OK
Thanx a lot
As mentioned in other threads about this topic (e.g. https://youtrack.jetbrains.com/issue/IDEA-287177), the issue seems to be related to Accessibility settings, on both Windows and Mac. The "Voice Over" accessibility feature should be off.
In my scenario (macOS) Voice Over already appeared to be disabled. I enabled it (checked the box), then disabled it, then restarted my IDE (RubyMine). Now documentation popup on mouse hover works. Also, the "Show quick documentation on hover" now appears in Preferences, when it did not before.
I am also encountering this issue on the latest version of Clion (2022.2.4) on Linux
I have the exact same issue. Not even Allan Kearney 's suggestion worked.
macOS 13.1
WebStorm 2022.3.1
It doesn't show the popup and there's no option to enable it. I had to disable Support screen readers for it to work:
I have solved this problem, my method is to turn off the settings as shown in the picture, and it works.
Edit: The option to disable the "Support screen readers" is available in "Settings / Preferences | Appearance & Behavior | Appearance" view.
I'm having the same problem, only with IntelliJ Ultimate 2022.3.2 (Build #IU-223.8617.56, built on January 26, 2023) on macos 13.2.1.
If I unselect that option, I then restart IntelliJ and the IDE is completely unresponsive. I have to force quit it. When it comes back, that option is re-enabled.
Disabling screen reader within pycharm worked for me!
With PHP Storm 2023.2 I also had to disable the screen reader in order to see the tool tips.
It seems like a bug to disable tooltips for everyone that's not using a screen reader by default. It seems like it might make more sense to enable tooltips by default, and then have checkbox specifically to disable them announced to the screen reader users in the screen reader.
Popups on mouse move are intentionally disabled in accessibility mode to avoid issues like https://youtrack.jetbrains.com/issue/IDEA-274143/In-screen-reader-mode-a-Quick-Documentation-popup-pops-up-when-the-screen-reader-moves-the-mouse-pointer
If you didn't mean to use a screen reader, please make sure that Support screen readers option is disabled in Preferences | Appearance & Behavior | Appearance, Accessibility. Note that this option is off by default.
Ptr Nore I'd agree, and something re-enabled the screen reader. I was trying to figure out what the select open file icon was called and ended up stumbling back across my own issue here to solve it 🤣
I disabled accessibility mode and I was back to having tool tips.