Not loading project after upgrading to latest version of 2023.1
Answered
After upgrading to latest version of Intellij IDE. Projects are loading, it keep showing up Project choose window, If I chose again it shows same window. After few tries, its blank screen!
Projects window which keep loading for few times
After that, blank with processing icon shows up and it just got struck at this state forever
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Please provide the logs (Help | Collect Logs and Diagnostic Data) via https://uploads.jetbrains.com (share your upload ID here).
Uploaded to Upload id: 2023_03_29_wdGSnPq7qqGutqY95dwieE (file: idea-logs-20230329-1019455826223730033711235.zip)
From the Project screen, bottom left gear icon -> Collect Log and Diagnostics data -> picked up above file. I am not able to get to the menu at all, Hope what I did is also provided the required data for you to resolve this issue
Delete "C:\Users\<USER>\AppData\Roaming\JetBrains\IntelliJIdea2023.1\plugins" directory and see if it helps.
GitToolBox plug-in might be the issue.
I have the same issue with mac os. Then i press F1 to take a screen shot, the button seems trigger something, then the issue gone, Amazing!
Igor Bljahhin Try the steps from https://intellij-support.jetbrains.com/hc/en-us/articles/360007568559.
Serge Baranov,
It didnt help. My IDE build version is Build #IU-231.8109.175, built on March 28, 2023
Please follow https://youtrack.jetbrains.com/issue/IDEA-316423 for updates.
Serge Baranov, Is there a way I can revert back to older version. I am not able to un-install and reinstall older version. I am using paid licensed Ultimate version, hoping to get some support to resolve my issue
You can get the previous version at https://www.jetbrains.com/idea/download/other.html or use https://www.jetbrains.com/toolbox-app/.
Same here, but there is no a directory "C:\Users\igor\AppData\Roaming\JetBrains\IntelliJIdea2023.1\plugins" on my computer.
See if disabling Markdown plug-in helps.
Serge Baranov, I disabled markdown plug-in, still it did not solve the issue. It took few more seconds then again showed up the project selection screen.
Sabarish Please provide thread dumps using jstack when the issue occurs, see https://intellij-support.jetbrains.com/hc/en-us/articles/206544899.
I had the same problem on a Mac. I could solve it by clicking in: File > Invalidate Caches, then selecting all the checkboxes and clicking in Invalidate and Restart.
Serge Baranov, Uploaded the file, upload id is 2023_03_30_CfM48bLg5kunSzNyxdivdr (file: dump.txt)
Emerson Barbosa, The menu button is not responding, could not choose File menu at all
Upload id: 2023_03_30_JgehyZB1rk4P62KH2kX9GQ (file: dump2.txt) when the screen is blank & showing processing icon
Sabarish Unfortunately, these thread dumps are not helpful. We extracted your specific issue into https://youtrack.jetbrains.com/issue/IDEA-316528. Please follow it for further updates.
It's not clear if caches is the problem in this case, but you can try deleting the System directory: https://www.jetbrains.com/help/idea/directories-used-by-the-ide-to-store-settings-caches-plugins-and-logs.html#system-directory if you can't access the File menu.
You can also delete the files from the Configuration directory: https://www.jetbrains.com/help/idea/directories-used-by-the-ide-to-store-settings-caches-plugins-and-logs.html#config-directory to start with the default settings (you may need to move/delete the folders of the previous IDE version settings so that the new version doesn't import them automatically).
Same hapened to me on mac. Solution that worked - disabling all downloaded plugins and restarting ide. With plugins disabled it booted in to project. Then I reenabled all plugins and IDE did not stop working :)
I had the same issue and managed to resolve it.
When the project selection window loaded up, there was a little red circle with an exclamation mark in it (bottom right). This showed me an error for a plugin not working, and the option to disable to the plugin (something to do with a loading bar? Apologies, I didn't take note).
Anyway, once this was disabled the project started loading again.
Commenting on Darius comment
I had to disable all plugins, restart, but then enabling downloaded plugins was causing the issue again, after testing disabling plugins one by one, I finally found the culprit, for me it was the AspectJ weaver v3.0.0 plugin.
I have the same problem in version:
IntelliJ IDEA 2023.3 (final edition)
Build No. IU-233.11799.241, built December 2, 2023
Disable plugins doesn't work but the strange thing is that when the project is open first it works fine but in a different order I have the same blank page with no progress icon:
The problem occurs when I have several projects open at the same time.
File > Invalidate Caches - doesn't work
Hello, Grzegorz Karawacki. Could you please collect the IDE logs (
Help | Collect Logs and Diagnostic Data
), share them using the JetBrains Uploads service, and write here the ID you receive? Also, please specify the estimated time when you met the problem - I want to check if there are any related exceptions in the log.Added: Upload id: 2023_12_13_FzkXiawF2nG1PRFoTpZt85 (file: idea-logs-20231213-1051032943545393694887309.zip)
The log is added when I open two projects, one opens correctly, the other just shows a blank screen
I have now switched to version:
IntelliJ IDEA 2023.2.5 (Ultimate Edition)
Build #IU-232.10227.8, built on November 9, 2023
which does not have this problem
Grzegorz Karawacki, thank you for sharing the logs. Do you open the project in full-screen mode? If so, it could be this bug reported in our YouTrack.
Yes, that is exactly the problem. The workaround works.
thx