No Mongo plugin

I have also tried downloading the plugin and installing that way but have had no luck. Any help would be brilliant.

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WebStorm provides no Mongo support. You can try installing Mongo plugin (https://plugins.jetbrains.com/plugin/7141-mongo-plugin) via Settings | Plugins, Browse repositories...

But note that this is a third-party plugin Jetbrains is not responsible for

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Okay thank you is this also the case with intelliJ ? 

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Yes; no-SQL databases are not officially supported. Please vote for https://youtrack.jetbrains.com/issue/DBE-41 to be notified on any progress with this feature

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