Purchased WebStorm and it is not running!?

I'm using:

- Windows 10.

- Java 8 update 151 (build 1.8.0_151-b12) (32-bit)

- WebStorm 2017.2.5.

Getting the below error:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x001f002e, pid=11752, tid=0x00002c3c
#
# JRE version: OpenJDK Runtime Environment (8.0_152-b12) (build 1.8.0_152-release-915-b12)
# Java VM: OpenJDK Server VM (25.152-b12 mixed mode windows-x86 )
# Problematic frame:
# C 0x001f002e
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

0
4 comments

Looks similar to https://youtrack.jetbrains.com/issue/IDEA-177998

Please try running with the built-in 64-bit JDK - does it work?

0
Avatar
Permanently deleted user

I'm running Windows 10 (32-bit) so I don't believe I can do that!?

0

You can't - 64-bit JDK can't be run on 32-bit OS:( Can you try using Oracle 32-bit JDK 1.8 then?

0
Avatar
Permanently deleted user

Thanks got it working

0

Please sign in to leave a comment.