Getting dialog "<escape> to cancel, <command-D> to dump threads", IDE is frozen
Answered
Hi,
I get this dialog anytime I type something very common, like 'name' or 'id':
I use ideaVim, and the escape key does nothing to unfreeze the cursor. Usually the dialog stays for 10 seconds or more, during which time the IDE is frozen.
What can I do to turn off this behavior?
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I ran into the same issue. I am also using IdeaVim.
Could you please provide your IDE logs (Help > Collect Logs and Diagnostic Data)?
They can contain thread dumps created automatically during the UI freeze - which can point to the root cause of the freeze.
Hi Ivan,
I've uploade the log zip here: https://diana-xml.s3.us-west-1.amazonaws.com/rubymine-logs-20230710-1412345542557885965702851.zip
Thank you for the logs.
From the logs it looks like the issue is caused by IdeaVim plugin. Also, I can see that you have the plugin version 1.9.1 installed.
This is an older version - as you can see: https://plugins.jetbrains.com/plugin/164-ideavim/versions, for the RubyMine release 2023.1.1 that you are using, supported version of the plugin is 2.3.0.
Could you try updating the IdeaVim plugin and see if it helps?
Thanks Ivan! That fixed the issue!
I'm getting the same dialogue after pressing Control + / which is assigned in my case for accessing Quick Documentation
My IDE version is IntelliJ IDEA 2024.3.1.1
Here is my dump: https://drive.google.com/file/d/1XMen6ghk13VlLGSNuvKHV4Ko9M5XVVX1/view?usp=drive_link
Ivan Pajic could you check what is wrong here?
Also, please use the JetBrains upload service for sharing files https://uploads.jetbrains.com/.
Hello, I'm getting the same freeze and dialog as above pretty often.
I'm using JetBrains Gateway 2025.3.2 and IntelliJ 2025.3.2.
Here is my zip Upload ID : 2026_02_06_5xBxWxMxho8JsQU5muTVur .
Could you please help me ?
Hello Florian Sorin,
I’ve looked at the logs and thread dumps. It looks like the IDE frontend freezes at some point while retrieving available actions from the backend.
While you observe this freeze, could you check the CPU usage in your WSL2 machine? Are any intensive processes run there during this time?
The IDE backend doesn’t look frozen, but we can still check it for sure by capturing thread dumps. Please try this inside the WSL during the freeze and attach the results:
https://youtrack.jetbrains.com/articles/SUPPORT-A-1701
As an alternative, you can try opening the project directly from the WSL filesystem as described here:
https://www.jetbrains.com/help/idea/how-to-use-wsl-development-environment-in-product.html
Please let me know if that helps. Thanks!
Hello Semyon Martynchik,
Thank you for your response !
I've made another zip : 2026_02_11_24ZS1YsDhNWzd3Cc8BRUJo
It contains CPU usage and thread dumps (I used jstack) while IntelliJ froze.
If you need more data, please let me know.
Thanks again !
Hello Semyon,
Sorry The thread dumps was missing.
I've uploaded a file with the thread dumps : 2026_02_17_w3k1P3W9tVU498AFtwyzMR
Unfortunately, this is a thread dump from some side-process, not from the IDE. Could you please try once more? Thanks.
Hello Semyon,
Sorry again, I thought I had retrieved the thread dumps from the correct PID. I’ll be more careful before sending them next time.
It’s been several days since I’ve experienced any IDE freezes, but I’ll send another report if it happens again.
Thanks again for your patience.
No worries, this might be tricky sometimes. You can also create an issue in our tracker when you get the diagnostics:
https://youtrack.jetbrains.com/issues/IJPL