Can't launch Intellij IDEA at all after upgrade to 2023.3

Answered
Avatar
Jlaack
Created

My IntelliJ was updated to 2023.3 and now I can't launch it at all. I see the splash screen and then this appears:

Internal error. Please refer to https://jb.gg/ide/critical-startup-errors

com.intellij.diagnostic.PluginException: null [Plugin: com.jetbrains.codeWithMe]
    at com.intellij.serviceContainer.InstantiateKt.instantiateWithContainer(instantiate.kt:25)
    at com.intellij.serviceContainer.ServiceInstanceInitializer.createInstance$suspendImpl(ServiceInstanceInitializer.kt:26)
    at com.intellij.serviceContainer.ServiceInstanceInitializer.createInstance(ServiceInstanceInitializer.kt)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invokeSuspend(LazyInstanceHolder.kt:162)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invoke(LazyInstanceHolder.kt)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invoke(LazyInstanceHolder.kt)
    at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:78)
    at kotlinx.coroutines.BuildersKt__Builders_commonKt.withContext(Builders.common.kt:167)
    at kotlinx.coroutines.BuildersKt.withContext(Unknown Source)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invokeSuspend(LazyInstanceHolder.kt:160)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invoke(LazyInstanceHolder.kt)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invoke(LazyInstanceHolder.kt)
    at kotlinx.coroutines.intrinsics.UndispatchedKt.startCoroutineUndispatched(Undispatched.kt:44)
    at kotlinx.coroutines.CoroutineStart.invoke(CoroutineStart.kt:112)
    at kotlinx.coroutines.AbstractCoroutine.start(AbstractCoroutine.kt:126)
    at kotlinx.coroutines.BuildersKt__Builders_commonKt.launch(Builders.common.kt:56)
    at kotlinx.coroutines.BuildersKt.launch(Unknown Source)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.initialize(LazyInstanceHolder.kt:145)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.access$initialize(LazyInstanceHolder.kt:13)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.tryInitialize(LazyInstanceHolder.kt:135)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstance(LazyInstanceHolder.kt:95)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstanceInCallerContext$suspendImpl(LazyInstanceHolder.kt:87)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstanceInCallerContext(LazyInstanceHolder.kt)
    at com.intellij.serviceContainer.ComponentManagerImplKt$getOrCreateInstanceBlocking$3.invokeSuspend(ComponentManagerImpl.kt:2337)
    at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
    at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
    at kotlinx.coroutines.EventLoopImplBase.processNextEvent(EventLoop.common.kt:280)
    at kotlinx.coroutines.BlockingCoroutine.joinBlocking(Builders.kt:85)
    at kotlinx.coroutines.BuildersKt__BuildersKt.runBlocking(Builders.kt:59)
    at kotlinx.coroutines.BuildersKt.runBlocking(Unknown Source)
    at com.intellij.serviceContainer.ComponentManagerImplKt$runBlockingInitialization$1.invoke(ComponentManagerImpl.kt:2406)
    at com.intellij.serviceContainer.ComponentManagerImplKt$runBlockingInitialization$1.invoke(ComponentManagerImpl.kt:2397)
    at com.intellij.openapi.progress.ContextKt.prepareThreadContext(context.kt:86)
    at com.intellij.serviceContainer.ComponentManagerImplKt.runBlockingInitialization(ComponentManagerImpl.kt:2397)
    at com.intellij.serviceContainer.ComponentManagerImplKt.getOrCreateInstanceBlocking(ComponentManagerImpl.kt:2336)
    at com.intellij.serviceContainer.ComponentManagerImpl.doGetService(ComponentManagerImpl.kt:1057)
    at com.intellij.serviceContainer.ComponentManagerImpl.getService(ComponentManagerImpl.kt:988)
    at com.intellij.openapi.actionSystem.ActionManager.getInstance(ActionManager.java:29)
    at com.strintec.intellij.webmaster.textKit.TextTransformationActionsInitializer.initComponent(TextTransformationActionsInitializer.java:28)
    at com.intellij.serviceContainer.ComponentInstanceInitializer.createInstance$suspendImpl(ComponentInstanceInitializer.kt:27)
    at com.intellij.serviceContainer.ComponentInstanceInitializer.createInstance(ComponentInstanceInitializer.kt)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invokeSuspend(LazyInstanceHolder.kt:162)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invoke(LazyInstanceHolder.kt)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invoke(LazyInstanceHolder.kt)
    at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:78)
    at kotlinx.coroutines.BuildersKt__Builders_commonKt.withContext(Builders.common.kt:167)
    at kotlinx.coroutines.BuildersKt.withContext(Unknown Source)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invokeSuspend(LazyInstanceHolder.kt:160)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invoke(LazyInstanceHolder.kt)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invoke(LazyInstanceHolder.kt)
    at kotlinx.coroutines.intrinsics.UndispatchedKt.startCoroutineUndispatched(Undispatched.kt:44)
    at kotlinx.coroutines.CoroutineStart.invoke(CoroutineStart.kt:112)
    at kotlinx.coroutines.AbstractCoroutine.start(AbstractCoroutine.kt:126)
    at kotlinx.coroutines.BuildersKt__Builders_commonKt.launch(Builders.common.kt:56)
    at kotlinx.coroutines.BuildersKt.launch(Unknown Source)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.initialize(LazyInstanceHolder.kt:145)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.access$initialize(LazyInstanceHolder.kt:13)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.tryInitialize(LazyInstanceHolder.kt:135)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstance(LazyInstanceHolder.kt:95)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstanceInCallerContext$suspendImpl(LazyInstanceHolder.kt:87)
    at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstanceInCallerContext(LazyInstanceHolder.kt)
    at com.intellij.platform.instanceContainer.internal.UtilKt.preloadAllInstances(util.kt:47)
    at com.intellij.serviceContainer.ComponentManagerImpl$createInitOldComponentsTask2$1.invokeSuspend(ComponentManagerImpl.kt:628)
    at com.intellij.serviceContainer.ComponentManagerImpl$createInitOldComponentsTask2$1.invoke(ComponentManagerImpl.kt)
    at com.intellij.serviceContainer.ComponentManagerImpl$createInitOldComponentsTask2$1.invoke(ComponentManagerImpl.kt)
    at com.intellij.platform.ide.bootstrap.AppServicePreloadingKt$postAppRegistered$3$1.invokeSuspend(appServicePreloading.kt:176)
    at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
    at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
    at java.desktop/java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:318)
    at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:792)
    at java.desktop/java.awt.EventQueue$3.run(EventQueue.java:739)
    at java.desktop/java.awt.EventQueue$3.run(EventQueue.java:733)
    at java.base/java.security.AccessController.doPrivileged(AccessController.java:399)
    at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:86)
    at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:761)
    at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.kt:321)
    at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:207)
    at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:128)
    at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:117)
    at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:113)
    at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:105)
    at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:92)
Caused by: java.lang.reflect.InvocationTargetException
    at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.base/java.lang.reflect.Constructor.newInstanceWithCaller(Constructor.java:499)
    at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:480)
    at com.intellij.platform.instanceContainer.instantiation.InstantiateKt$instantiate$4.invoke(instantiate.kt:74)
    at com.intellij.platform.instanceContainer.instantiation.InstantiateKt$instantiate$4.invoke(instantiate.kt:72)
    at com.intellij.platform.instanceContainer.instantiation.InstantiateKt.instantiate(instantiate.kt:278)
    at com.intellij.platform.instanceContainer.instantiation.InstantiateKt.instantiate(instantiate.kt:72)
    at com.intellij.serviceContainer.InstantiateKt.instantiateWithContainer(instantiate.kt:19)
    ... 81 more
Caused by: com.intellij.openapi.diagnostic.RuntimeExceptionWithAttachments: Access from Event Dispatch Thread (EDT) is not allowed; see https://jb.gg/ij-platform-threading for details
Current thread: Thread[AWT-EventQueue-0,6,main] 197375566 (EventQueue.isDispatchThread()=true)
SystemEventQueueThread: (same)
    at com.intellij.util.concurrency.ThreadingAssertions.createThreadAccessException(ThreadingAssertions.java:149)
    at com.intellij.util.concurrency.ThreadingAssertions.throwThreadAccessException(ThreadingAssertions.java:143)
    at com.intellij.util.concurrency.ThreadingAssertions.assertBackgroundThread(ThreadingAssertions.java:76)
    at com.intellij.openapi.application.impl.ApplicationImpl.assertIsNonDispatchThread(ApplicationImpl.java:1033)
    at com.intellij.openapi.actionSystem.impl.ActionManagerImpl.<init>(ActionManagerImpl.kt:127)
    at com.jetbrains.rdserver.ui.actionPopupMenu.BackendActionManager.<init>(BackendActionManager.kt:17)
    ... 91 more

-----
Your JRE: 17.0.9+7-b1087.7 amd64 (JetBrains s.r.o.)
C:\Users\{USERNAME}\AppData\Local\Programs\IntelliJ IDEA Ultimate\jbr

I can't even start it up to disable any plugins. I used the toolbox to downgrade to 2023.2.5, disabled ALL downloaded plugins, went back to 2023.3 and got the same exact error. I repeated this with ALL of the bundled plugins and got the same exact error again.

I renamed the plugins directory and then it would finally startup again. I reinstalled all of my plugins and imported my settings and IntelliJ finally worked again. Except, I didn't install the Webmaster plugin, which is apparently deprecated. It hasn't been updated in 9 years, but I would say IntelliJ should probably be handle a deprecated plugin better that the Java equivalent of throwing a tantrum.

Hopefully my post here will help someone not spend a couple hours on this.

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10 comments
Avatar
Woltring
Created

I have similar problems. Upgraded through patching and then it “hang” after forced quit and restart of Idea I lost most of my external plugin settings. I have never had this problem before. Hope it will not become a “thing”

0
Avatar
Jlaack
Created

I would recommend to you, Woltring, and everybody else, to export your settings before every upgrade, no matter how small. JetBrains software is pretty great, but it's a pretty good idea to assume your installation is 100% expendable.

0
Avatar
Deeman
Created

I get the same error message after switching to "Classic UI".
In my case, however, the problematic plugin is "Plugin: com.intellij"!

Internal error. Please refer to https://jb.gg/ide/critical-startup-errors
com.intellij.diagnostic.PluginException: null [Plugin: com.intellij]
   at com.intellij.serviceContainer.InstantiateKt.instantiateWithContainer(instantiate.kt:25)
   at com.intellij.serviceContainer.ServiceInstanceInitializer.createInstance$suspendImpl(ServiceInstanceInitializer.kt:26)
   at com.intellij.serviceContainer.ServiceInstanceInitializer.createInstance(ServiceInstanceInitializer.kt)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invokeSuspend(LazyInstanceHolder.kt:162)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invoke(LazyInstanceHolder.kt)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1$1.invoke(LazyInstanceHolder.kt)
   at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:78)
   at kotlinx.coroutines.BuildersKt__Builders_commonKt.withContext(Builders.common.kt:167)
   at kotlinx.coroutines.BuildersKt.withContext(Unknown Source)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invokeSuspend(LazyInstanceHolder.kt:160)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invoke(LazyInstanceHolder.kt)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder$initialize$1.invoke(LazyInstanceHolder.kt)
   at kotlinx.coroutines.intrinsics.UndispatchedKt.startCoroutineUndispatched(Undispatched.kt:44)
   at kotlinx.coroutines.CoroutineStart.invoke(CoroutineStart.kt:112)
   at kotlinx.coroutines.AbstractCoroutine.start(AbstractCoroutine.kt:126)
   at kotlinx.coroutines.BuildersKt__Builders_commonKt.launch(Builders.common.kt:56)
   at kotlinx.coroutines.BuildersKt.launch(Unknown Source)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.initialize(LazyInstanceHolder.kt:145)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.access$initialize(LazyInstanceHolder.kt:13)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.tryInitialize(LazyInstanceHolder.kt:135)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstance(LazyInstanceHolder.kt:95)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstance$suspendImpl(LazyInstanceHolder.kt:83)
   at com.intellij.platform.instanceContainer.internal.LazyInstanceHolder.getInstance(LazyInstanceHolder.kt)
   at com.intellij.platform.instanceContainer.internal.InstanceContainerImpl.instance(InstanceContainerImpl.kt:67)
   at com.intellij.serviceContainer.ComponentManagerImpl.getServiceAsync(ComponentManagerImpl.kt:993)
   at com.intellij.ide.ui.html.GlobalStyleSheetHolderKt$initGlobalStyleSheet$2$1.invokeSuspend(GlobalStyleSheetHolder.kt:129)
   at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
   at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
   at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:584)
   at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:793)
   at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:697)
   at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:684)
Caused by: java.lang.reflect.InvocationTargetException
   at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:77)
   at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.base/java.lang.reflect.Constructor.newInstanceWithCaller(Constructor.java:499)
   at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:480)
   at com.intellij.platform.instanceContainer.instantiation.InstantiateKt$instantiate$4.invoke(instantiate.kt:74)
   at com.intellij.platform.instanceContainer.instantiation.InstantiateKt$instantiate$4.invoke(instantiate.kt:72)
   at com.intellij.platform.instanceContainer.instantiation.InstantiateKt.instantiate(instantiate.kt:278)
   at com.intellij.platform.instanceContainer.instantiation.InstantiateKt.instantiate(instantiate.kt:72)
   at com.intellij.serviceContainer.InstantiateKt.instantiateWithContainer(instantiate.kt:19)
   ... 31 more
Caused by: java.lang.NullPointerException
   at com.intellij.openapi.editor.colors.impl.EditorColorsManagerImplKt$createLoadBundledSchemeRequests$1.invokeSuspend(EditorColorsManagerImpl.kt:776)
   at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
   at kotlin.sequences.SequenceBuilderIterator.hasNext(SequenceBuilder.kt:129)
   at com.intellij.configurationStore.schemeManager.SchemeManagerImpl.loadBundledSchemes(SchemeManagerImpl.kt:126)
   at com.intellij.openapi.editor.colors.impl.EditorColorsManagerImpl.<init>(EditorColorsManagerImpl.kt:103)
   at com.intellij.openapi.editor.colors.impl.EditorColorsManagerImpl.<init>(EditorColorsManagerImpl.kt:90)
   ... 41 more
-----
Your JRE: 17.0.9+7-b1087.7 amd64 (JetBrains s.r.o.)
C:\Users\xxx\AppData\Local\Programs\IntelliJ IDEA Ultimate\jbr
0
Avatar
Yaroslav Bedrov
Created

Hello,

Please try to clean “plugins” folder: https://intellij-support.jetbrains.com/hc/en-us/articles/206544519-Directories-used-by-the-IDE-to-store-settings-caches-plugins-and-logs

-1
Avatar
Andre Gallegos
Created

HI Jlaack I have the same problem I renamed the folder plugins with another name but I have the following error when I try to open the program.

I renamed the folder:

May you help me ? 

0
Avatar
Yaroslav Bedrov
Created

Hello,

Seems you renamed wrong folder. Please check path for external plugins folder: https://intellij-support.jetbrains.com/hc/en-us/articles/206544519-Directories-used-by-the-IDE-to-store-settings-caches-plugins-and-logs

0
Avatar
Mihaly Szigyarto
Created

Same here. I also realized that uninstall doesn't work in Windows after the update. It's pretty lame :/.

0
Avatar
Yaroslav Bedrov
Created

Hello,

Do you get any error during uninstallation?

0
Avatar
Mihaly Szigyarto
Created

No, it was just looking for a previous version, I guess registry entry was not updated? Not sure how it should work. But I ended up manually removing everything and installing again, now it starts.

0
Avatar
slam
Created

Fixed by: (Mac version)

1. move /Users/YOUR_NAME/Library/Application Support/JetBrains/IntelliJIdea2023.3/plugins to /Users/YOUR_NAME/Library/Application Support/JetBrains/IntelliJIdea2023.3/plugins-bak

2. restart intellij

3. move /Users/YOUR_NAME/Library/Application Support/JetBrains/IntelliJIdea2023.3/plugins-bak to /Users/YOUR_NAME/Library/Application Support/JetBrains/IntelliJIdea2023.3/plugins

you will still keep all plugins data after this.

0

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