Technical Issue Running Program on Windows Desktop

Answered

Hello IntelliJ Support Community,

I hope this message finds you well. I am encountering a technical issue while attempting to run a program on my Windows desktop computer using IntelliJ IDEA. I am reaching out to seek assistance and guidance from fellow users or experts who may have encountered similar problems or have expertise in troubleshooting IntelliJ-related issues.


When attempting to run the program within IntelliJ IDEA, the application either fails to launch entirely or crashes unexpectedly. This occurs consistently regardless of the specific project or programming language I am working with.

Operating System: Windows 10
IntelliJ IDEA Version: IntelliJ IDEA 2021.3.1
Java Development Kit (JDK) Version: JDK 11.0.12
Error Messages: No specific error messages are displayed; the program either fails to launch or crashes without warning.

I have tried restarting both IntelliJ IDEA and my computer multiple times to no avail.
Ensured that the project configurations and dependencies are correctly set up.
Updated IntelliJ IDEA and the JDK to the latest versions available.
Reviewed online forums and documentation for potential solutions, but haven't found a resolution yet.
Given the persistence of this issue and its impact on my workflow, I am eager to find a solution or workaround as soon as possible. Any insights, suggestions, or troubleshooting steps you can provide would be greatly appreciated.

Thank you in advance for your assistance and support. If any additional information is needed to diagnose the problem, please don't hesitate to ask.

Best regards,

Steve

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1 comment

Are there any events logged in the Windows Event Log when it happens? https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/.

Are there any java_error_in_*.log files in the user home directory?

Are there any crash dumps (idea64.exe.dmp) files in C:\Users\<user>\AppData\Local\CrashDumps directory?

You can also try running the IDE from the command line per https://intellij-support.jetbrains.com/hc/en-us/articles/360011901879-How-to-start-IDE-from-the-command-line and provide the output.

Please share the relevant files via https://uploads.jetbrains.com and provide the upload ID here.

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