Tech support incident offered to fix slow CR on MacOS X

Hi, JetBrains support,

(Publicly posted, so that if someone outside JetBrains has a reduction
of the problem and is willing to do the work, they know to send me an
email.)

You have said in the past that there is a MacOS X bug that is causing
hitting return while editing a large file to be slow in MacOS X. (This
is, I assume, different than the JSP issue.)

I have an Apple paid tech support incident that expires tomorrow. If
you guys are able and willing to file a bug at bugreport.apple.com
today, and then to craft an email to dts@apple.com describing the
problem, I am willing to donate the incident. This will get you a
response from a DTS engineer within the next couple of days, and
hopefully a workaround.

If not, I will use it for something else. Let me know.

Scott

--
Scott Ellsworth
scott@alodar.nospam.com
Java and database consulting for the life sciences

2 comments
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CR performance has nothing special with OS X and (correct me if I wrong)
we never said that.
It's overall font rendering performance on OS X is par sub comparing to the
similar Windows machine but I doubt there could be easy workaround for.

So thanks for the offer but I'm affraid we're not ready to submit something
well explained and concrete enough to be fixed/worked around.

-


Maxim Shafirov
http://www.jetbrains.com
"Develop with pleasure!"

Hi, JetBrains support,

(Publicly posted, so that if someone outside JetBrains has a reduction
of the problem and is willing to do the work, they know to send me an
email.)

You have said in the past that there is a MacOS X bug that is causing
hitting return while editing a large file to be slow in MacOS X.
(This is, I assume, different than the JSP issue.)

I have an Apple paid tech support incident that expires tomorrow. If
you guys are able and willing to file a bug at bugreport.apple.com
today, and then to craft an email to dts@apple.com describing the
problem, I am willing to donate the incident. This will get you a
response from a DTS engineer within the next couple of days, and
hopefully a workaround.

If not, I will use it for something else. Let me know.

Scott



0
Comment actions Permalink

In article <c8a8a1bf119f28c75f9b038f4aa0@news.jetbrains.com>,
Maxim Shafirov (JetBrains) <max@jetbrains.com> wrote:

CR performance has nothing special with OS X and (correct me if I wrong)
we never said that.


Must have misunderstood.

It's overall font rendering performance on OS X is par sub comparing to the
similar Windows machine but I doubt there could be easy workaround for.


Ok - makes sense. It still might be worth sending Apple a shark
profile, but I can see how it might be a lot of work. I have found them
responsive to such bugs, but other people have had other experiences.

So thanks for the offer but I'm affraid we're not ready to submit something
well explained and concrete enough to be fixed/worked around.


Fair enough. IDEA is important to my workflow, and I wanted to what I
could to make it work better on my platform.

Scott

--
Scott Ellsworth
scott@alodar.nospam.com
Java and database consulting for the life sciences

0

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