IDEA crashes every thirty minutes

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This is a pain since it takes more than ten minutes to reload.  When I click the Help menu -> About menu item, it shows it is registered to me, so it shouldn't be a copy protection issue.  How do I keep it from crashing every thirty minutes?

 

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Are you serious? How do you expect anybody to give you a sensible answer with that little information?

Which IDEA version? Which OS version? Which Java version?

What does "it crashes" mean? Any error messages? Any exceptions/stacktraces in the console? What about log files?

 

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What do you mean by "crashes"? In case IDE just disappears without any messages, please provide `java_error_in_*.log` files from the user profile (home) folder.

If you don't see them, add `-XX:ErrorFile=C:/temp/java_error_%p.log` into .vmoptions (https://intellij-support.jetbrains.com/hc/articles/206544869). Make sure the specified folder has write permissions. Attach the log files after the crash.

If you have adjusted .vmoptions and increased the heap size (https://intellij-support.jetbrains.com/hc/articles/206544869), the issue could be caused by the address space limit for 32-bit process, see https://intellij-support.jetbrains.com/hc/articles/207241105 for details and solutions.

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No messages and there are no files ending in .log under "C:\Program Files (x86)\JetBrains\IntelliJ IDEA 2016.2".  I know this is a common problem from talking to other victims of IDEA, so I was hoping for a link to some sort of common solutions.

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Please follow the instructions from the previous post. The logs are not in IDEA folder, but in your user account home folder.

If you don't see them there, add the VM option and specify the custom location for the logs. We can't help without the crash logs.

In case you can't get any logs, revert back to the default VM options (remove any adjustments you've made) and remove all the third-party plug-ins (https://intellij-support.jetbrains.com/hc/articles/206544519). For example, MyBatis plug-in was known to cause System.exit() and shutdown IDEA at some points.

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I also had a problem with Intellij crashing all of a sudden. My mistake was not to run the 64-bit version of Intellij when I should have.

Hope it helps you,

/Lasse

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2019-02-22 04:53:02,892 [ 25608] INFO - .skeletons.PySkeletonRefresher - Rebuilding skeletons for binaries took 13 ms
2019-02-22 04:53:02,912 [ 25628] INFO - ns.python.sdk.PythonSdkUpdater - Performing background scan of packages for SDK Pipenv (New folder) (C:\Users\Admin\.virtualenvs\New_folder-ErrpKRyC\Scripts\python.exe)
2019-02-22 04:53:04,290 [ 27006] ERROR - minal.model.TerminalTextBuffer - Attempt to get line out of bounds: -7 < 0
2019-02-22 04:53:42,317 [ 65033] ERROR - minal.model.TerminalTextBuffer - Attempt to get line out of bounds: -6 < -2
2019-02-22 05:12:44,589 [1207305] INFO - stubs.SerializationManagerImpl - START StubSerializationManager SHUTDOWN
2019-02-22 05:12:44,594 [1207310] INFO - stubs.SerializationManagerImpl - END StubSerializationManager SHUTDOWN
2019-02-22 05:12:44,595 [1207311] INFO - il.indexing.FileBasedIndexImpl - START INDEX SHUTDOWN
2019-02-22 05:12:44,678 [1207394] INFO - il.indexing.FileBasedIndexImpl - END INDEX SHUTDOWN
2019-02-22 05:12:44,678 [1207394] INFO - stubs.SerializationManagerImpl - START StubSerializationManager SHUTDOWN
2019-02-22 05:12:44,679 [1207395] INFO - stubs.SerializationManagerImpl - END StubSerializationManager SHUTDOWN
2019-02-22 05:12:44,716 [1207432] INFO - newvfs.persistent.PersistentFS - VFS dispose started
2019-02-22 05:12:44,758 [1207474] INFO - newvfs.persistent.PersistentFS - VFS dispose completed

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Hello. please consider the ERROR level logs(27006 and 65033) for the errors appeared before idea shutdown itself.

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fresh install of pycharm x64 2018.2 on windows 10 x64

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@Pouyamiralayi please clarify what exactly happens for you.  If the IDE closes/disappears, you should provide `java_error_in_*.log` files from your home directory.

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