GitHub PR changes fail to load with “Connect Timed Out” in IntelliJ IDEA 2025.2 Ultimate
Answered
Hi everyone,
We are using IntelliJ IDEA 2025.2 Ultimate Edition and are experiencing an intermittent issue when viewing GitHub Pull Requests inside the IDE.
In the Pull Requests tool window, the tab that shows the PR changes / diff sometimes fails to load. When this happens, IntelliJ shows the following message:
“Could not load changes (Connect Timed Out)
Some additional context:
- This issue is not limited to a single developer — multiple team members are experiencing the same problem
- The same PR loads correctly on GitHub Web
- It seems to occur more frequently when the PR is large (many files or large diffs), though this is based on observation and not fully confirmed
- Restarting IntelliJ occasionally helps, but the issue can reoccur
- Network connectivity appears normal when the issue happens
Has anyone else encountered this issue with IntelliJ IDEA 2025.2?
Is this a known problem, or are there recommended settings/logs/workarounds to investigate further?
Thanks in advance for any help or insight.
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Hello, please try the following to increase the connection timeout.
Settings | Version Control | GitHub | Connection timeout. Set times between 30–60 seconds. After changing it, restart the IDE to ensure the new value is applied.
If you are behind a corporate VPN, please see if the issue can be replicated outside of the VPN (if company policy allows).
Should the suggested workaround of increasing the connection timeout not resolve the issue, please create a support ticket with the following information:
Sorry you’re dealing with PR changes failing to load a “Connect Timed Out” error can be really frustrating when you’re trying to review or work with GitHub pull requests directly in the IDE. Sometimes network timeouts or GitHub integration issues (like connection/authentication problems others have seen) can cause similar errors, so checking your connection, tokens, and IDE version might help. Hopefully this gets resolved soon!
We've seen something similar in our team as well. One thing that helped us narrow it down was checking whether the issue only happened with very large PRs or if it also affected smaller ones. If it's mostly large pull requests, it could be related to request timeouts, GitHub API communication, or the IDE struggling to process big diffs. It may also be worth enabling debug logging for the GitHub plugin and checking the IDE logs (
Help → Collect Logs and Diagnostic Data) right after the timeout occurs. If multiple developers are experiencing the same behavior on different machines and networks, it sounds more like a regression in IntelliJ IDEA 2025.2 than a local configuration issue. Hopefully JetBrains can confirm whether this is a known bug or if there's a patch or workaround available.