GitHub student pack not recognised in Jetbrains

Answered

Hi,

In my github account, it has the perks of the student developer pack. However, it is not being recognised in the Jetbrains website. It is also declining my access when I try to link it to the GitHub student account.

0
1 comment
Hello Johnle JI39,

Thank you for reaching out to us. Please excuse the delay in getting back to you. Please create a request here 
https://www.jetbrains.com/support/sales/#email-sales, describe the problem, provide information about your GitHub username, send a screenshot of your GitHub profile with your name and the date of being verified as belonging to a student, your student email address and attach any officially issued document in the PDF format with your
full name and confirmation of your current student status in 2025/2026 academic year for validation of your JetBrains account ownership and eligibility. 

After getting this information and your supporting document we'll be able to investigate what was going wrong.

Thanks, I look forward to hearing from you.
0

Please sign in to leave a comment.