Help. My Jetbrains Educational Pack is not Renewing.
Answered
I was trying to renew my Educational Pack through github, my github is student verified, while applying jetbrains license, this error "This GitHub account has already been used to apply. Please check your inbox for an invitation email with instructions on how to proceed." always shows up, there is no mail in the inbox even. I tried both emails, my personal one and my university one, still there is no result. How it can be solved?
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Thank you for your request. Please excuse the delay in getting back to you. Please create a request here
https://www.jetbrains.com/support/sales/#email-sales, describe the problem, provide information about your GitHub username, send a screenshot of your GitHub profile with your name and the date of being verified as belonging to a student, your student email address and attach any officially issued document in the PDF format with your full name and confirmation of your current student status in 2025/2026 academic year for validation of your JetBrains account ownership and eligibility.
After getting this information and your supporting document I'll help you to solve the issue.
Looking forward to hearing from you.