Jetbrains student access being blocked

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Uyengo1234
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Hello everyone,

I recently applied for the student developer pack from Github and was approved. I attempted to authorize my Github account on Jetbrains to also get student access but it's saying my student email was blocked? What should I do?

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Natalia Kuznetsova
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Hello Uyengo1234,

Thank you for your request. Please create a request here https://www.jetbrains.com/support/sales/#email-sales, describe the problem, provide information about your GitHub username, send a screenshot of your GitHub profile with your name and the date of being verified as belonging to a student, your student email address, a screenshot of your GitHub profile with your GitHub primary email address and attach any officially issued document in the PDF format with your full name and confirmation of your current student status in
2025/2026 academic year for validation of your JetBrains account ownership and eligibility.

Thanks, we look forward to hearing from you.
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