Mouse controls not working

Answered

MacOs Mojave

Both latest EAP version and 2018.2.4 installed via jetbrains toolbox

jdk-11.0.1 installed by brew

When I launch the app only keyboard controls work and clicking with my mouse does nothing at all.  

Log:

2018-10-25 14:37:09,523 [ 0] INFO - #com.intellij.idea.Main - ------------------------------------------------------ IDE STARTED ------------------------------------------------------
2018-10-25 14:37:09,571 [ 48] INFO - #com.intellij.idea.Main - IDE: PyCharm (build #PY-182.4505.26, 19 Sep 2018 08:09)
2018-10-25 14:37:09,571 [ 48] INFO - #com.intellij.idea.Main - OS: Mac OS X (10.14, x86_64)
2018-10-25 14:37:09,571 [ 48] INFO - #com.intellij.idea.Main - JRE: 1.8.0_152-release-1248-b8 (JetBrains s.r.o)
2018-10-25 14:37:09,571 [ 48] INFO - #com.intellij.idea.Main - JVM: 25.152-b8 (OpenJDK 64-Bit Server VM)
2018-10-25 14:37:09,606 [ 83] INFO - #com.intellij.idea.Main - JVM Args: -Xms128m -Xmx2048m -XX:ReservedCodeCacheSize=240m -XX:+UseCompressedOops -Dfile.encoding=UTF-8 -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=50 -ea -Dsun.io.useCanonCaches=false -Djava.net.preferIPv4Stack=true -XX:+HeapDumpOnOutOfMemoryError -XX:-OmitStackTraceInFastThrow -Xverify:none -XX:ErrorFile=/Users/lstuart/java_error_in_pycharm_%p.log -XX:HeapDumpPath=/Users/lstuart/java_error_in_pycharm.hprof -Dide.no.platform.update=true -Djdk.http.auth.tunneling.disabledSchemes="" -XX:MaxJavaStackTraceDepth=-1 -agentlib:yjpagent=probe_disable=*,disablealloc,disabletracing,onlylocal,disableexceptiontelemetry,delay=10000,sessionname=PyCharm2018.2 -XX:MaxJavaStackTraceDepth=-1 -Djb.vmOptionsFile=/Users/lstuart/Library/Application Support/JetBrains/Toolbox/apps/PyCharm-P/ch-0/182.4505.26/PyCharm.app.vmoptions -Didea.java.redist=jdk-bundled -Didea.home.path=/Users/lstuart/Library/Application Support/JetBrains/Toolbox/apps/PyCharm-P/ch-0/182.4505.26/PyCharm.app/Contents -Didea.executable=pycharm -Didea.platform.prefix=Python -Didea.paths.selector=PyCharm2018.2
2018-10-25 14:37:09,607 [ 84] INFO - #com.intellij.idea.Main - ext: /Users/lstuart/Library/Application Support/JetBrains/Toolbox/apps/PyCharm-P/ch-0/182.4505.26/PyCharm.app/Contents/jdk/Contents/Home/jre/lib/ext: [sunec.jar, nashorn.jar, cldrdata.jar, jfxrt.jar, dnsns.jar, localedata.jar, sunjce_provider.jar, meta-index, sunpkcs11.jar, jaccess.jar, zipfs.jar]
2018-10-25 14:37:09,607 [ 84] INFO - #com.intellij.idea.Main - ext: /System/Library/Java/Extensions: [MRJToolkit.jar]
2018-10-25 14:37:09,607 [ 84] INFO - #com.intellij.idea.Main - charsets: JNU=UTF-8 file=UTF-8
2018-10-25 14:37:09,644 [ 121] INFO - #com.intellij.idea.Main - JNA library (64-bit) loaded in 36 ms
2018-10-25 14:37:09,719 [ 196] INFO - #com.intellij.idea.Main - initializing environment
2018-10-25 14:37:09,720 [ 197] INFO - .intellij.util.EnvironmentUtil - loading shell env: /bin/zsh -l -i -c '/Users/lstuart/Library/Application Support/JetBrains/Toolbox/apps/PyCharm-P/ch-0/182.4505.26/PyCharm.app/Contents/bin/printenv.py' '/private/var/folders/y9/p38x4tk94lz0blxf99pcjdp80000gn/T/intellij-shell-env.tmp'
2018-10-25 14:37:10,219 [ 696] INFO - #com.intellij.util.ui.JBUI - User scale factor: 1.0
2018-10-25 14:37:10,271 [ 748] INFO - #com.intellij.util.ui.JBUI - System scale factor: 2.0 (JRE-managed HiDPI)
2018-10-25 14:37:10,479 [ 956] INFO - .intellij.util.EnvironmentUtil - shell environment loaded (20 vars)
2018-10-25 14:37:12,259 [ 2736] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor javaee-specific.xml
2018-10-25 14:37:12,260 [ 2737] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor java-specific.xml
2018-10-25 14:37:12,277 [ 2754] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor uml-java-support.xml
2018-10-25 14:37:12,278 [ 2755] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor uml-properties-support.xml
2018-10-25 14:37:12,438 [ 2915] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor js-nashorn-support.xml
2018-10-25 14:37:12,817 [ 3294] INFO - .intellij.idea.IdeaApplication - CPU cores: 8; ForkJoinPool.commonPool: java.util.concurrent.ForkJoinPool@12b3e63e[Running, parallelism = 7, size = 0, active = 0, running = 0, steals = 0, tasks = 0, submissions = 0]; factory: com.intellij.concurrency.IdeaForkJoinWorkerThreadFactory@3fb56501
2018-10-25 14:37:13,585 [ 4062] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor javaee-specific.xml
2018-10-25 14:37:13,586 [ 4063] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor java-specific.xml
2018-10-25 14:37:13,592 [ 4069] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor uml-java-support.xml
2018-10-25 14:37:13,593 [ 4070] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor uml-properties-support.xml
2018-10-25 14:37:13,687 [ 4164] INFO - llij.ide.plugins.PluginManager - Cannot find optional descriptor js-nashorn-support.xml
2018-10-25 14:37:13,857 [ 4334] INFO - llij.ide.plugins.PluginManager - 56 plugins initialized in 316 ms
2018-10-25 14:37:13,858 [ 4335] INFO - llij.ide.plugins.PluginManager - Loaded bundled plugins: AngularJS (182.4505.26), CSS Support (182.4505.26), CVS Integration (11), CoffeeScript (182.4505.26), Concurrency Visualiser (0.1), Database Tools and SQL (182.4505.26), Django Database Support Integration (1.0), Docker integration (182.4505.26), EditorConfig (182.4505.26), File Watchers (182.4505.26), GNU GetText files support (*.po) (182.4505.26), Gherkin (999.999), Git Integration (8.1), GitHub (182.4505.26), HTML Tools (2.0), HTTP Client (182.4505.26), Haml (182.4505.26), IDE Settings Sync (182.4505.26), IDEA CORE (182.4505.26), IPython Notebook (0.1), Ini4Idea (182.4505.26), IntelliLang (8.0), JavaScript Debugger (1.0), JavaScript Intention Power Pack (0.9.4), JavaScript Support (1.0), Less support (182.4505.26), Markdown support (182.4505.26), Mercurial Integration (10.0), Perforce Integration (2.0), Properties Support (182.4505.26), Puppet Support (182.4505.26), Python BDD support for engines, based on Gherkin (cucumber, lettuce, behave) (0.1), Python Docker (VERSION), Python IntelliLang (VERSION), Python JavaScript Debugger Integration (VERSION), Python Localization Integration (VERSION), Python Profiler (0.1), Python ReStructureText Integration (1.0), Python Remote Interpreter (VERSION), Python Terminal (VERSION), Python UML Diagrams (VERSION), Python pytest-bdd support (0.1), ReStructuredText Support (182.4505.26), Remote Hosts Access (0.1), SSH Remote Run (0.1), Sass support (182.4505.26), Settings Repository (182.4505.26), Stylus support (999.999), Subversion Integration (1.1), Task Management (1.0), Terminal (0.1), TextMate bundles support (182.4505.26), UML Support (1.0), Vagrant (182.4505.26), YAML (182.4505.26), tslint (182.4505.26)
2018-10-25 14:37:14,191 [ 4668] INFO - cloudConfig.CloudConfigManager - === Start: JBA_NOT_CONNECTED ===
2018-10-25 14:37:14,276 [ 4753] INFO - ellij.util.io.PagedFileStorage - lower=100; upper=500; buffer=10; max=1961
2018-10-25 14:37:14,330 [ 4807] INFO - pl.local.NativeFileWatcherImpl - Starting file watcher: /Users/lstuart/Library/Application Support/JetBrains/Toolbox/apps/PyCharm-P/ch-0/182.4505.26/PyCharm.app/Contents/bin/fsnotifier
2018-10-25 14:37:14,343 [ 4820] INFO - pl.local.NativeFileWatcherImpl - Native file watcher is operational.
2018-10-25 14:37:14,513 [ 4990] INFO - tellij.openapi.util.IconLoader - replace '/nodes/newFolder.png' with 'AllIcons.Nodes.Folder'
2018-10-25 14:37:15,371 [ 5848] INFO - til.net.ssl.CertificateManager - Default SSL context initialized
2018-10-25 14:37:15,398 [ 5875] INFO - rains.ide.BuiltInServerManager - built-in server started, port 63342
2018-10-25 14:37:15,512 [ 5989] INFO - j.ide.ui.OptionsTopHitProvider - 220 ms spent to cache options in application
2018-10-25 14:37:15,512 [ 5989] INFO - .openapi.application.Preloader - com.intellij.ide.ui.OptionsTopHitProvider$Activity took 219 ms
2018-10-25 14:37:15,521 [ 5998] INFO - m.intellij.ui.mac.touchbar.NST - nst library works properly, successfully created and released native touchbar object
2018-10-25 14:37:15,599 [ 6076] INFO - gs.impl.UpdateCheckerComponent - channel: eap
2018-10-25 14:37:15,847 [ 6324] INFO - il.indexing.FileBasedIndexImpl - Index exts enumerated:109, number of extensions:37
2018-10-25 14:37:15,859 [ 6336] INFO - il.indexing.FileBasedIndexImpl - Index scheduled:12
2018-10-25 14:37:15,924 [ 6401] INFO - tellij.psi.stubs.StubIndexImpl - All stub exts enumerated:55, number of extensions:79
2018-10-25 14:37:15,926 [ 6403] INFO - tellij.psi.stubs.StubIndexImpl - stub exts update scheduled:1
2018-10-25 14:37:16,107 [ 6584] INFO - PyTestLegacyInterop - Disabling com.jetbrains.python.testing.unittestLegacy.PythonUnitTestConfigurationProducer@23f6181f
2018-10-25 14:37:16,107 [ 6584] INFO - PyTestLegacyInterop - Disabling com.jetbrains.python.testing.pytestLegacy.PyTestConfigurationProducer@2af5658
2018-10-25 14:37:16,107 [ 6584] INFO - PyTestLegacyInterop - Disabling com.jetbrains.python.testing.nosetestLegacy.PythonNoseTestConfigurationProducer@1ec0f72d
2018-10-25 14:37:16,108 [ 6585] INFO - pi.util.registry.RegistryValue - Registry value 'ide.ssh.one.time.password' has changed to 'true"
2018-10-25 14:37:16,110 [ 6587] INFO - ndex.PrebuiltIndexProviderBase - Using prebuilt id-index from /Users/lstuart/Library/Caches/PyCharm2018.2/index/.persistent/prebuilt/Python/id-index.input
2018-10-25 14:37:16,349 [ 6826] INFO - plication.impl.ApplicationImpl - 84 application components initialized in 2812ms
2018-10-25 14:37:16,573 [ 7050] INFO - .intellij.idea.IdeaApplication - App initialization took 8030 ms
2018-10-25 14:37:16,602 [ 7079] INFO - pl$FileIndexDataInitialization - Initialization done:743
2018-10-25 14:37:16,662 [ 7139] INFO - exImpl$StubIndexInitialization - Initialization done:58
2018-10-25 14:37:17,081 [ 7558] INFO - com.intellij.ide.ui.UISettings - Loaded: fontSize=12, fontScale=1.0; restored: fontSize=12, fontScale=1.0
2018-10-25 14:37:17,084 [ 7561] INFO - com.intellij.ide.ui.UISettings - Loaded: fontSize=14, fontScale=1.0; restored: fontSize=14, fontScale=1.0
2018-10-25 14:37:17,688 [ 8165] INFO - cloudConfig.CloudConfigManager - === Start.updateInitStatus ===
2018-10-25 14:37:17,689 [ 8166] INFO - cloudConfig.CloudConfigManager - === calculateInitStatus ===
2018-10-25 14:37:17,980 [ 8457] INFO - .openapi.application.Preloader - com.intellij.openapi.actionSystem.impl.ActionPreloader took 2466 ms
2018-10-25 14:37:18,326 [ 8803] INFO - j.ide.ui.OptionsTopHitProvider - 463 ms spent on EDT to cache options in application
2018-10-25 14:37:18,478 [ 8955] INFO - .cloudConfig.CloudConfigClient - === Get cloud config URL: https://cloudconfig.jetbrains.com/cloudconfig/files ===
2018-10-25 14:37:18,658 [ 9135] INFO - .openapi.application.Preloader - com.intellij.ide.ui.search.SearchableOptionPreloader took 678 ms
2018-10-25 14:37:18,991 [ 9468] INFO - .openapi.application.Preloader - com.intellij.codeInsight.completion.CompletionPreloader took 332 ms
2018-10-25 14:37:18,998 [ 9475] INFO - cloudConfig.CloudConfigManager - === calculateInitStatus.value: JBA_NOT_CONNECTED ===
2018-10-25 14:37:18,998 [ 9475] INFO - cloudConfig.CloudConfigManager - === End.updateInitStatus ===
2018-10-25 14:37:19,001 [ 9478] INFO - .openapi.application.Preloader - com.intellij.ide.actions.GotoClassPresentationUpdater took 9 ms
6 comments
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Rebooting my machine fixed it, at least for now.

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Hi,

If problem reoccurs, please upload your logs folder zipped to https://uploads.services.jetbrains.com/ and let us know the name of that zip file.

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Hello Sergey! I am running into this issue as well. The only solution I know is to restart my whole computer. 

WS-193.5233.80, JRE 11.0.4+10-b520.11x64 JetBrains s.r.o, OS Mac OS X(x86_64) v10.15.1, screens 2560x1440, 2560x1440, 1680x1050; Retina

Log File:

sam_mouse-controls-not-working_idea.log.zip

Update: I just realized this was in the PyCharm topic and I am using Webstorm.

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> I just realized this was in the PyCharm topic and I am using Webstorm.

never mind, this issue is not IDE-specific, must be a Java problem.

Please collect the following info and add it to https://youtrack.jetbrains.com/issue/IDEA-227595:

 

  • what third party applications that use accessibility features do you have? These applications are listed in System Preferences | Security & Privacy | Privacy | Accessibility
  • go to About This Mac | System Report... and provide information from USB | iBridge Bus and USB Bus sections (if presented)

 

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This is still an issue with 2020 version.. last time it happened I had to reboot like 3-5 times before it started working again - and now I have the same issue again. Real tired of BS like this, typical BS for non-native apps in java or worse, electron.

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@Christoffer Bubach

I'm sorry for the issue, I'd appreciate if you report it to https://youtrack.jetbrains.com/ with Logs from **Help | Collect Logs and Diagnostic Data**

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