Intellij won't close

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I just started using Intellij on Windows 7. There seems to be bugs.  Right now the IDE itself is stuck open, as in it won't close. Choosing exit from the File menu does nothing at all. Clicking X to close does nothing at all. Is this normal on windows 7? Is there a best Operating system to use Intellij on?  If I buy it and it doesn't work on Windows can I use the same License on Linux? I honestly fear buying something that starts out with bugs. Opening and closing are the easiest of all tasks too.

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Hello,

Am I got you right, that some UI parts were available, but there was no reaction on any actions? Could you please submit new request (using "Submit a Request" button at the top of this page) attaching logs folder zipped (https://intellij-support.jetbrains.com/hc/en-us/articles/207241085-Locating-IDE-log-files)?

Generally, IDE should work fine in all OSes. And yes, it's possible to use the same license on different OSes.

 

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I have the same issue on a fresh install on Windows 10.

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Hi! I have the same problem on a Macos Catalina (previous os release had the same problem).

Happens 90% of the times with or without multiple windows of Intellij.

IntelliJ IDEA 2019.3.2 (Ultimate Edition)
Build #IU-193.6015.39, built on January 21, 2020
Runtime version: 11.0.5+10-b520.30 x86_64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o
macOS 10.15.3

Thanks!

 

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The fix is available in 2020.1, the link is in the previous comment.

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I have the same issue with Catalina and IntelliJ 2020.x (utlimate edition). Below is the copy/paste output of the about dialog on my system.

When I have multiple windows open, all but the last one are closing. The last window hangs forever, until I "kill -9" the application. Its really annoying.

The problem does not happen with IntelliJ 2019.x for me.

 

IntelliJ IDEA 2020.2.3 (Ultimate Edition)
Build #IU-202.7660.26, built on October 6, 2020
Licensed to xxx
Subscription is active until June 26, 2021
Runtime version: 11.0.8+10-b944.34 x86_64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.
macOS 10.15.7
GC: ParNew, ConcurrentMarkSweep
Memory: 2014M
Cores: 4
Non-Bundled Plugins: Batch Scripts Support, CMD Support, IdeaVIM, Lombook Plugin

 

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You forgot to attach the thread dumps which are essential in analyzing such issues.

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Ok, I attached the last directory of thread dumps as zip archive. There are some more directories with thread dumps, please let me know when you need them.

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Please add -Dide.browser.jcef.enabled=false in Help | Edit Custom VM Options and restart the IDE as a workaround.

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Oh thanks, that helps :-)

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