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Hi,

Where did you get this url?

Have you tried using Toolbox App to manage your IDEs?

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The URL appears in the error message as well. I tried to access the URL in the browser and showed “access denied”. I installed toolbox but not used it yet.

I think it is still a bug. When I opened PyCharm, it showed update notification but cannot update successfully. In the previous versions, this did not happen.

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I couldn't find similar reports.

So when you start PyCharm, check for updates and then in opened window you see this url?

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After clicking the "update and restart" button in the update window, it shows the error message like the following.

14:03 Connection Error
Failed to prepare an update:
Cannot download 'https://download.jetbrains.com/python/PY-191.5849.23-191.6014.12-patch-jbr11-win.jar': Request failed with status code 403
Open download page.

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Which version are you trying to upgrade from?

EAP works for 30 days only. But it could be some issue with networking. 

Anyway, I would suggest to use Toolbox which allows to update IDE automatically.

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2019.1 EAP build 191.5849.23

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I couldn't get it to work properly.  I was able to download the JAR file manually, so I don't understand the 403 error.  In the end I:

  1. Exported my 2018.3 settings;
  2. Downloaded 2019.1;
  3. Ran the installer;
  4. Clicked Replace (on a Mac), and the install completed;
  5. Ran 2019.1, and it asked for the location of the settings file, and the default location was good;
  6. Settings/Themes, etc. were good;

Good luck!

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I've had the exact same problem using linux and mac within the last week. Had to install using the full installer instead of the patch. Accessing the url outside of pycharm gives the same error (http 403).

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Same Problem here!

PyCahrm tells me that updates are available, in the lower right "event log".

when I click on "update" it tries something, but then tells:

2019-04-07
06:09 IDE and Plugin Updates: PyCharm is ready to update.

18:27 Connection Error
Failed to prepare an update:
Cannot download 'https://download.jetbrains.com/python/PY-191.6183.50-191.6605.12-patch-mac.jar': Request failed with status code 403
Open download page.

 

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Same problem here for Linux too. I am using PyCharm 2018.3.5 (Professional Edition) Build #PY183.5912.18

Connection Error
Failed to prepare an update:
Cannot download 'https://download.jetbrains.com/python/PY-191.6183.50-191.6605.12-patch-unix.jar': Request failed with status code 403
Open download page.

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Same problem on Linux (Ubuntu 16.04 64 bit) here, too. I am using

PyCharm 2018.3.5 (Community Edition)
Build #PC-183.5912.18, built on February 26, 2019
JRE: 1.8.0_152-release-1343-b28 amd64
JVM: OpenJDK 64-Bit Server VM by JetBrains s.r.o
Linux 4.15.0-47-generic

When I try to update I get this error:

Connection Error
Failed to prepare an update:
Cannot download
'https://download.jetbrains.com/python/PC-191.6183.50-191.6605.12-patch-unix.jar': Request failed with status code 403
Open download page.

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Same problem for me on windows 64 bits.

Failed to prepare an update: Cannot download 'https://download.jetbrains.com/python/PY-191.6183.50-191.6605.12-patch-win.jar': Request failed with status code 403

 

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Same here on Windows 10. When I go to https://download.jetbrains.com/python/PC-191.6183.50-191.6605.12-patch-win.jar in my browser, I see this:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>4FC5D860B6501603</RequestId>
<HostId>
pjqC0MiphXLMvMb0IU0i5JAP/VCOSUXd5az8TOPs6bt2DbHH/oYOc6wlYesgV0jB5Ay19Ss0QFo=
</HostId>
</Error>
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Get this as well on OSX Mojave:

Connection Error
Failed to prepare an update:
Cannot download 'https://download.jetbrains.com/python/PY-191.6183.50-191.6605.12-patch-mac.jar': Request failed with status code 403
Open download page.

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Works now, thanks!

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Same problem with PhpStorm:

Failed to prepare an update: Cannot download 'https://download.jetbrains.com/webide/PS-191.6183.95-191.6707.66-patch-no-jbr-win.jar': Request failed with status code 403

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It appears you don't have /jre64/ directory in your IDE installation. Please re-download & re-install PhpStorm to have the bundled JDK back.

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I am now using JetBrains Toolbox, and I've been able to avoid this problem by using that to update everything.

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