Can't use any of the Jetbrains products from Toolbox

Could you please share the Toolbox App logs (click the locknut icon in the upper right-hand corner and click Show log files at the bottom of the settings window)?

I click on the Toolbox, the top right hand corner locknut is spinning, nothing happens when I click on it.

please check ~/Library/Logs/JetBrains/Toolbox/

1.17.7139 976 2020-07-16 00:53:33.023 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 01:53:33.110 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 02:53:33.099 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 03:53:33.118 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 04:53:33.094 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 05:53:33.083 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 06:53:33.049 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 07:53:33.078 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 08:53:33.076 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 09:53:33.082 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976 2020-07-16 10:53:33.031 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976       Main           2020-07-16T17:21:39.099  -[MacOSTrayIcon showWindow:] 973.000000 1028.000000 30.000000 22.000000 0.000000 0.000000 1680.000000 1050.000000

1.17.7139 976       Main           2020-07-16T17:21:48.108  -[NSWindow(Tracking) tb_resignMainWindow] tb_resignMainWindow

1.17.7139 976       Main           2020-07-16T17:27:36.456  -[MacOSTrayIcon showWindow:] 973.000000 1028.000000 30.000000 22.000000 0.000000 0.000000 1680.000000 1050.000000

1.17.7139 976       Main           2020-07-16T17:27:41.461  -[NSWindow(Tracking) tb_resignMainWindow] tb_resignMainWindow

1.17.7139 976 2020-07-16 11:53:33.045 INFO   Feed Refresh Timer Zzj                       Feeds refresh called from Timer

1.17.7139 976       Main           2020-07-16T18:08:58.2938  -[MacOSTrayIcon showWindow:] 973.000000 1028.000000 30.000000 22.000000 0.000000 0.000000 1680.000000 1050.000000

1.17.7139 976       Main           2020-07-16T18:09:03.2943  -[NSWindow(Tracking) tb_resignMainWindow] tb_resignMainWindow

There are a lot of files, sending toolbox.log from that directory

please share the whole folder zipped (upload it to some file server and give me a link)

https://wetransfer.com/downloads/532f606adfc9625d8a113c6cd362904020200716204555/2f9b4db525c1b5f1b81d243c0a29f37a20200716204611/3f91c4

Did it work for you before? Also, are these products installed manually, or with Toolbox? Can you run them directly?

Everything was working fine up until the last update about a week ago.

Products were installed via Toolbox.  Only Android Studio runs right now

Valentin,

Could you please update your Toolbox App to 1.17.7234 and restart the application, does that help? If the issue still occurs, please send us new logs to toolbox-support at jetbrains.com.

Rebooted my computer, re-logged into Toolbox... For some reason it had logged out and literally blocked itself.  Weirdest thing.