EXCEPTION_ACCESS_VIOLATION in phpstorm
Hello everyone!
I've encountered a problem. Sometimes my chrome browser pages are crashed with access_violation error, but now my phpstorm crashed 2 times in 1 minute with next EXCEPTION_ACCESS_VIOLATION error. What could be the reason of that?
// #
// # A fatal error has been detected by the Java Runtime Environment:
// #
// # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff87445cf46, pid=5048, tid=1336
// #
// # JRE version: OpenJDK Runtime Environment JBR-11.0.9.1.11-1145.77-jcef (11.0.9.1+11) (build 11.0.9.1+11-b1145.77)
// # Java VM: OpenJDK 64-Bit Server VM JBR-11.0.9.1.11-1145.77-jcef (11.0.9.1+11-b1145.77, mixed mode, tiered, compressed oops, concurrent mark sweep gc, windows-amd64)
// # Problematic frame:
// # V [jvm.dll+0x18cf46]
// #
// # No core dump will be written. Minidumps are not enabled by default on client versions of Windows
// #
// # If you would like to submit a bug report, please visit:
// # https://bugreport.java.com/bugreport/crash.jsp
// #
//
// --------------- S U M M A R Y ------------
//
// Command Line: exit -Xms128m -Xmx1466m -XX:ReservedCodeCacheSize=512m -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=50 -XX:CICompilerCount=2 -XX:+HeapDumpOnOutOfMemoryError -XX:-OmitStackTraceInFastThrow -ea -Dsun.io.useCanonCaches=false -Djdk.http.auth.tunneling.disabledSchemes="" -Djdk.attach.allowAttachSelf=true -Djdk.module.illegalAccess.silent=true -Dkotlinx.coroutines.debug=off -Djb.vmOptionsFile=C:\Users\Horseman.mini\AppData\Roaming\JetBrains\PhpStorm2020.3\phpstorm64.exe.vmoptions -Djava.library.path=C:\Program Files\JetBrains\PhpStorm 2020.3.2\jbr\\bin;C:\Program Files\JetBrains\PhpStorm 2020.3.2\jbr\\bin\server -Didea.platform.prefix=PhpStorm -Dide.native.launcher=true -Didea.vendor.name=JetBrains -Didea.paths.selector=PhpStorm2020.3 -XX:ErrorFile=C:\Users\Horseman.mini\java_error_in_phpstorm64_%p.log -XX:HeapDumpPath=C:\Users\Horseman.mini\java_error_in_phpstorm64.hprof
//
// Host: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz, 4 cores, 11G, Windows 10 , 64 bit Build 20270 (10.0.20270.1)
// Time: Tue Feb 16 16:13:58 2021 Омское стандартное время elapsed time: 936.721928 seconds (0d 0h 15m 36s)
//
// --------------- T H R E A D ---------------
//
// Current thread (0x0000000002157000): ConcurrentGCThread "CMS Main Thread" [stack: 0x000000002a220000,0x000000002a320000] [id=1336]
//
// Stack: [0x000000002a220000,0x000000002a320000], sp=0x000000002a31fb18, free space=1022k
// Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
// V [jvm.dll+0x18cf46]
//
//
// siginfo: EXCEPTION_ACCESS_VIOLATION (0xc0000005), reading address 0x00000000240e09b0
//
//
// Register to memory mapping:
//
// RIP=0x00007ff87445cf46 jvm.dll
// RAX=0x0 is NULL
// RBX=0x00000000bbea3a80 is pointing into object: [B
// {0x00000000bbea38f8} - klass: {type array byte}
// - length: 32768
// RCX=0x00000000bbea3a80 is pointing into object: [B
// {0x00000000bbea38f8} - klass: {type array byte}
// - length: 32768
// RDX=0x00000000bbea3a80 is pointing into object: [B
// {0x00000000bbea38f8} - klass: {type array byte}
// - length: 32768
// RSP=0x000000002a31fb18 points into unknown readable memory: 5f d1 4f 74 f8 7f 00 00
// RBP=0x0 is NULL
// RSI=0x000000002a31fbe0 points into unknown readable memory: e0 0f ae 74 f8 7f 00 00
// RDI=0x00000000bbea3a80 is pointing into object: [B
// {0x00000000bbea38f8} - klass: {type array byte}
// - length: 32768
// R8 =0x0000000000015f1d points into unknown readable memory: 00 00 00
// R9 =0x00000000240e09a8 is an unknown value
// R10=0x000000000001560b points into unknown readable memory: 00 00 00 00 00
// R11=0x00000000269f55fe points into unknown readable memory: 40 40
// R12=0x0000000000000008 is an unknown value
// R13=0x00007ff8742d0000 jvm.dll
// R14=0x000000000210c490 points into unknown readable memory: 98 4d ad 74 f8 7f 00 00
// R15=0x0 is NULL
//
//
// Registers:
// RAX=0x0000000000000000, RBX=0x00000000bbea3a80, RCX=0x00000000bbea3a80, RDX=0x00000000bbea3a80
// RSP=0x000000002a31fb18, RBP=0x0000000000000000, RSI=0x000000002a31fbe0, RDI=0x00000000bbea3a80
// R8 =0x0000000000015f1d, R9 =0x00000000240e09a8, R10=0x000000000001560b, R11=0x00000000269f55fe
// R12=0x0000000000000008, R13=0x00007ff8742d0000, R14=0x000000000210c490, R15=0x0000000000000000
// RIP=0x00007ff87445cf46, EFLAGS=0x0000000000010202
//
// Top of Stack: (sp=0x000000002a31fb18)
// 0x000000002a31fb18: 00007ff8744fd15f 00000000bbda3a68
// 0x000000002a31fb28: 0000000000000000 0000000000020003
// 0x000000002a31fb38: 000000002a31fbe0 000000002a31fbe0
// 0x000000002a31fb48: 00007ff8744fc921 00000000bbea3a80
// 0x000000002a31fb58: 00000000d9f84000 00000000baa7a8c8
// 0x000000002a31fb68: 00007ff83e8afdee 000000002a31fbe0
// 0x000000002a31fb78: 00007ff8744c167c 0000000042b587d7
// 0x000000002a31fb88: 00000000d9f84000 00000000bbea3a80
// 0x000000002a31fb98: 0000000000000000 00000000021179d0
// 0x000000002a31fba8: 00007ff8745069c8 0000000002117c00
// 0x000000002a31fbb8: 0000000002154d20 0000000002154d20
// 0x000000002a31fbc8: 00007ff874890391 00000000b92c0000
// 0x000000002a31fbd8: 0000000004198800 00007ff874ae0fe0
// 0x000000002a31fbe8: 0000000002154d20 00000000021179d0
// 0x000000002a31fbf8: 0000000002117c00 00000000d91b9000
// 0x000000002a31fc08: 0000000002117d08 0000000002155050
//
// Instructions: (pc=0x00007ff87445cf46)
// 0x00007ff87445ce46: 48 89 5c 24 20 e8 f0 00 00 00 80 7f 30 00 48 63
// 0x00007ff87445ce56: c8 48 89 4c 24 28 0f 28 44 24 20 74 17 0f 11 86
// 0x00007ff87445ce66: 90 03 00 00 48 8b 5c 24 40 48 8b 74 24 48 48 83
// 0x00007ff87445ce76: c4 30 5f c3 48 8b 07 48 8d 54 24 20 48 8b cf 66
// 0x00007ff87445ce86: 0f 7f 44 24 20 ff 50 38 48 8b 5c 24 40 48 8b 74
// 0x00007ff87445ce96: 24 48 48 83 c4 30 5f c3 cc cc 40 53 48 83 ec 30
// 0x00007ff87445cea6: 0f 10 82 90 03 00 00 48 8b da 0f 10 c8 66 0f 73
// 0x00007ff87445ceb6: d9 08 66 48 0f 7e c8 48 85 c0 74 28 48 8b 01 48
// 0x00007ff87445cec6: 8d 54 24 20 0f 29 44 24 20 ff 50 40 33 c0 48 89
// 0x00007ff87445ced6: 44 24 20 48 89 44 24 28 0f 10 44 24 20 0f 11 83
// 0x00007ff87445cee6: 90 03 00 00 48 83 c4 30 5b c3 48 8b 49 38 48 8b
// 0x00007ff87445cef6: 01 48 ff 60 28 cc cc cc cc cc 80 3d de a5 86 00
// 0x00007ff87445cf06: 00 48 8b c1 74 1b 8b 51 08 8b 0d 03 1c 82 00 48
// 0x00007ff87445cf16: d3 e2 48 8b c8 48 03 15 ee 1b 82 00 e9 19 00 00
// 0x00007ff87445cf26: 00 48 8b 51 08 48 8b c8 e9 0d 00 00 00 cc cc cc
// 0x00007ff87445cf36: cc cc cc cc cc cc cc cc cc cc 4c 8b ca 48 8b d1
// 0x00007ff87445cf46: 45 8b 41 08 45 85 c0 7e 0e 41 f6 c0 01 75 59 41
// 0x00007ff87445cf56: c1 f8 03 41 8b c0 c3 79 4f 80 3d 7f a5 86 00 00
// 0x00007ff87445cf66: b8 0c 00 00 00 b9 10 00 00 00 0f 45 c8 8b 05 4b
// 0x00007ff87445cf76: 67 80 00 ff c8 4c 63 c8 48 63 c1 41 8b c8 83 e1
// 0x00007ff87445cf86: 3f 48 63 14 10 41 8b c0 48 c1 f8 10 0f b6 c0 48
// 0x00007ff87445cf96: d3 e2 49 8d 0c 11 49 f7 d1 48 03 c1 49 c1 e9 03
// 0x00007ff87445cfa6: 48 c1 e8 03 41 23 c1 c3 49 8b 01 49 8b c9 48 ff
// 0x00007ff87445cfb6: a0 10 01 00 00 cc cc cc cc cc 48 83 ec 38 0f 10
// 0x00007ff87445cfc6: 02 48 8b 49 38 48 8d 54 24 20 0f 29 44 24 20 e8
// 0x00007ff87445cfd6: 66 f0 ff ff 48 83 c4 38 c3 cc 48 89 5c 24 08 55
// 0x00007ff87445cfe6: 56 57 41 54 41 55 41 56 41 57 48 8d 6c 24 e0 48
// 0x00007ff87445cff6: 81 ec 20 01 00 00 48 8b 05 fd 9f 83 00 48 33 c4
// 0x00007ff87445d006: 48 89 45 10 48 8b 05 ef 0f 86 00 45 33 ed 4c 8b
// 0x00007ff87445d016: b5 80 00 00 00 4c 8b fa 48 8b bd 88 00 00 00 4d
// 0x00007ff87445d026: 8b c6 49 8b d6 49 8b f1 48 8b 48 38 48 8b 59 48
// 0x00007ff87445d036: 49 8b cf c7 45 c0 ff ff ff ff 44 89 6d d4 4c 89
//
//
// Stack slot to memory mapping:
// stack at sp + 0 slots: 0x00007ff8744fd15f jvm.dll
// stack at sp + 1 slots: 0x00000000bbda3a68 points into unknown readable memory: 81 03 00 02 00 00 00 00
// stack at sp + 2 slots: 0x0 is NULL
// stack at sp + 3 slots: 0x0000000000020003 points into unknown readable memory: 09 10 01 20 01
// stack at sp + 4 slots: 0x000000002a31fbe0 points into unknown readable memory: e0 0f ae 74 f8 7f 00 00
// stack at sp + 5 slots: 0x000000002a31fbe0 points into unknown readable memory: e0 0f ae 74 f8 7f 00 00
// stack at sp + 6 slots: 0x00007ff8744fc921 jvm.dll
// stack at sp + 7 slots: 0x00000000bbea3a80 is pointing into object: [B
// {0x00000000bbea38f8} - klass: {type array byte}
// - length: 32768
//
//
//
//
//
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Considering that Chrome also crashes with the same state, I assume that the reason lays beyond what PhpStorm is responsible for, but it's not for sure.
First of all, please run memtest: https://www.memtest86.com/download.htm
If it finds nothing, please share the whole logs (Help | Collect Logs and Diagnostic Data), you can upload them here: https://uploads.services.jetbrains.com/
хай, как ты решил проблему? у меня сейчас то же самое происходит, только еще винда вылетает раз в 10 минут. Все это началось после того, как я попытался установить win10 рядом с win11, при этом у меня еще была ubuntu. форматнул все диски, обновил bios, переустановил винду раз 20, вообще не знаю, что делать. две недели не могу нормально работать