Student Pack Confirmation Email Not Received (GitHub Pack Active)
Hello JetBrains Support,
I am a 13-year-old student in 8th grade. I successfully applied for the JetBrains Student Pack using my GitHub Student Developer Pack. The system says it sent a parent/guardian consent email, but neither my parents nor I are receiving it, even after trying multiple email addresses.
My registered email is a67586669@gmail.com. Can you please manually verify my student status and activate my PyCharm Professional license? I have my GitHub Pack active.
Thank you.
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Thank you for your request. Please create a request here https://www.jetbrains.com/support/sales/#email-sales, describe the problem, provide information about your GitHub username, send a screenshot of your GitHub profile with your name and the date of being verified as belonging to a student, a screenshot of your GitHub profile with email addresses verified by GitHub and attach any officially issued document in the PDF format with your full name, your date of birth and confirmation of your current student status in 2025/2026 academic year for validation of your eligibility.
After getting this information and your supporting document we'll help you to solve the issue.
Looking forward to hearing from you.