Stuck in "Safe Mode"

Hello,

What IDE version do you use? Is it possible to share idea.log ("Help | Show Log in...") after restarting IDE and clicking on the "Trust project..." link?

Hi Yaroslav,

The IDE version is IntelliJ IDEA 2021.3.1 (Ultimate Edition) Build #IU-213.6461.79

I deleted the `idea.log` file, restarted the IDE, and then clicked the "Trust project..." link (five or six times, with no obvious effect). I then captured the new `idea.log` file, which you can download from here:

https://aia-file-exchange.s3.amazonaws.com/for-jetbrains/idea.log

Please let me know if there are other files or other info that I can provide.

Is it reproducible with custom plugins disabled:

```

2022-01-04 02:17:31,768 [ 1182] INFO - llij.ide.plugins.PluginManager - Loaded custom plugins: Toml (213.5744.224), Projector (1.8.0), File Watchers (213.6461.19), Terraform and HCL (0.7.14), Kotlin (213-1.6.10-release-923-IJ5744.223), Save Actions (2.3.0), Wrap to Column (1.8.0), Grep Console (12.1.211.6086.0), TeamCity (2021.2.99602), Python (213.6461.79), Extra Icons (1.68.0.203)

```

Hi Yaroslav,

Unfortunately I can't try this, because I had to get my IDE functional again so I could work today. I opted for the nuclear option:

• Quit IDE
• Delete the IDE's settings $HOME/Library/Application Support/JetBrains/IntelliJIdea2021.3`
• Delete and re-clone the project from git (in case there was some corrupt setting in `$projectdir/.idea`)
• Start IDE
• Menu -> File -> Invalidate Caches...

This resolved the problem.

Ok, we'll provide additional test on our side to reproduce the issue.

hi, I am having the same issue, I do not understand the solution, can you please explain?

As Yaroslav said, I deleted the log files and restarted and clicked on trust but it is not working.

Need help please

Could you please share "trusted-paths.xml" file from "options" folder in configuration directory: https://intellij-support.jetbrains.com/hc/en-us/articles/206544519 ?

For anyone seeing this, one fix can be to go to %APPDATA%\Roaming\JetBrains\PyCharm2021.3\options

And in 'trusted-paths.xml' change the appropriate values from "False" to "True"

The error append to me when i tried to open an non existing project and said "stay in safe mode", thus the parent folder of all my project was untrusted and i couldn't change it through the IDE, and all the subfolder wasn't trusted anymore even though i precised it in the parameters

Hi Damien -- Thanks, you're right, that's what I did too that triggered the problem. I used the `idea` command line app to open $HOME/.zshrc and told the IDE to stay in safe mode. This seems to have configured IntelliJ to recursively distrust everything under my $HOME dir, including all my Java projects which are stored under my $HOME/work dir, even though those projects themselves were configured as trusted.

I had quite the same issue today. And I reopened the untrusted project, clicking "trust". Everything became normal!

Same issue here. I've had to reset the entire xml trust file. On macOS is located at: 

/Users/ferrao/Library/Application Support/JetBrains/*/options/trusted-paths.xml

I opened up trusted-paths.xml and deleted the line in `TRUSTED_PROJECT_PATHS` which referred to my root directory. Fixed! Thanks, everyone.

I just had to do @Damien Nzila-mouanda 's fix -- at least the 4th person do need this, it looks....

Really, the IDE needs a menu selection to clear a project to Make Safe -- which can change to Make Unsafe appropriately. 

Then we will be in proper control.  It shouldn't just be some fast, missable selection on opening a project.

And in fact, I don't think I made a mistake, though I could have. There may be other ways to be Unsafe.

As well, looking in that options file, there are two ways to specify -- and only the second one is able to be set in project Settings.  This seems wrong in several ways...definitely EAP territory to get mapped better :) and thanks...

Had similar issue to others above. Opened a single file in my HOME directory, didn't trust it. I had deleted the file, and every project I opened after that was marked untrusted, banner stayed up and git no longer showed up for new projects.

In settings I marked both C: drive and HOME folder as trusted paths. Still didn't work.

Thanks to this thread opened `%APPDATA%\JetBrains\PyCharm2021.3\options\trusted-paths.xml` and lo and behold on the top line was `<entry key="C:\Users\Me" value="false" />` removing that solved everything. Thank you @Damien Nzila-mouanda for figuring that out!

On MacOS open

~/Library/Application\ Support/JetBrains/IntelliJIdea2021.3/options/trusted-paths.xml

and remove the line with the project that is blocked.

The problem is that a trust=false setting in a parent folder overrides the trust=true setting in child folders.

Go to your "~/Library/Application\ Support/JetBrains/IntelliJIdea2021.3/options/trusted-paths.xml" and remove the offending parent folder setting.

The same problem also exists in GoLand.

@..., FYI.

I had the same problem. The solution outlined by several people above works.  The arrow points to the culprit line in my trusted-paths.xml file. Is JetBrains going to fix this issue?

Thank You Damien Nzila-mouanda for your help.

Close PhpStorm then

Find your project path in this file:

%APPDATA%\Roaming\JetBrains\PhpStorm2022.1\options\trusted-paths.xml

and locate value attribute and set it to true

example:

<application>
  <component name="Trusted.Paths">
    <option name="TRUSTED_PROJECT_PATHS">
    <map>
      <entry key="\\wsl$\Ubuntu-22.04\home\user\projects\projectname" value="false" />
      </map>
    </option>
  </component>
</application>

to

<application>
  <component name="Trusted.Paths">
    <option name="TRUSTED_PROJECT_PATHS">
    <map>
      <entry key="\\wsl$\Ubuntu-22.04\home\user\projects\projectname" value="true" />
      </map>
    </option>
  </component>
</application>

now run Phpstorm then File => Invalidate Caches => Invalidate and restart

now everything should work fine

Hope this helps.