PyCharm cannot start, a Java fatal error occur.
HI, I use PyCharm long time. It is my favorite IDE, but recently it cannot be executed suddenly. Whether I start PyCharm with other py files, it is still the same. I use PyCharm2020.1 before and update to 2021.3 change nothing (besides the ask of trust project). If I click PyCharm icon and move the window focus to other windows, I can see it open and stuck. But if I focus on PyCharm, it will disappear immediately. If you need I can take a video or screenshot. Finally, I find I can use the command line to start PyCharm in some mode like
pycharm disableNonBundledPlugins
to start it without add-ons, it doesn't work but the good news is I can see the error log now! It seems that it is a Java error. Here is the console log
C:\Program Files\JetBrains\PyCharm 2021.3.2\bin>pycharm disableNonBundledPlugins
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffdf1c6ae3d, pid=20336, tid=12252
#
# JRE version: OpenJDK Runtime Environment JBR-11.0.13.7-1751.25-jcef (11.0.13+7) (build 11.0.13+7-b1751.25)
# Java VM: OpenJDK 64-Bit Server VM JBR-11.0.13.7-1751.25-jcef (11.0.13+7-b1751.25, mixed mode, tiered, compressed oops, g1 gc, windows-amd64)
# Problematic frame:
# C [combase.dll+0xbae3d]
#
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\nathan\java_error_in_pycharm_20336.log
#
# If you would like to submit a bug report, please visit:
# https://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
And here is the Java log: JetBrains Upload Service, Upload id: 2022_03_12_17hipCGLvQbMJR8w. My laptop information is
CPU Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
RAM 16.0 GB (15.8 GB)
System type x64
OS Windows 10 Home
Version 21H2
Update date 2021/3/22
OS Build 19044.1586
Please help me to start my PyCharm, thank you.
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Hi,
Could you please submit an issue to https://youtrack.jetbrains.com and provide, along with the error above, zipped log directory (https://www.jetbrains.com/help/pycharm/directories-used-by-the-ide-to-store-settings-caches-plugins-and-logs.html#logs-directory) ?
Thank you for your reply. But I wonder why I should go to YouTrack, doesn't it is another production of JetBrains? Or you just put all issues into YouTrack? Anyway, I have finished the submission https://youtrack.jetbrains.com/issue/PY-53460. Thank you.
Thanks.
It's easier to upload logs and other attachments to YouTrack, track the progress of the issue and invite other developers to take part it solving it.