IntelliJ not starting in windows 10

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Ayan
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I have installed Intellij Ultimate 2021.2.4 few days back in my windows 10 PC. It was working fine just after the installation, but now when I am trying to open it from start menu or Desktop shortcut it's not opening. I even tried to start it from cmd using the idea.bat, but it's also not working and there is no error. Below is the cmd logs

 

Any Idea what can be the issue behind this?

Thanks in Advance,
Ayan

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Arina Efremova
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Hi Ayan,

Try following the steps from this troubleshooting guide. It will have you delete default IDE directories in order to restore program integrity.

 

Also check the Windows Event Viewer log for any errors or warnings around the moment when the problem occurred.

 

Look for any generated Java crash logs (files with names like java_error_in_idea_*.log in your user home directory) and examine them.

 

If you have antivirus/firewall, make sure that IDE directories, IDE installation folder and project files are excluded from the scan.

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Ayan
Created

Hi Arina,

I am getting this error in Windows Event Viewer log while trying to startup the IDE - 

 

 

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Arina Efremova
Created

Hi Ayan,

By the looks of it, Nvidia driver is injecting its DLL into the IntelliJ IDEA process.

Possible solutions:

  • Update your video driver, or disable some of its features that are specific to this library
  • Uninstall the "NVIDIA RTX Desktop Manager"

If none of the above helps, please contact Nvidia support for other solutions. You can send them crash dumps for analysis (java_error_in*.log files in your user home directory, or if they are not available, system native dumps that can be found in C:\Users\<user>\AppData\Local\CrashDumps).

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Ayan
Created

After uninstalling “Nvidia RTX desktop manager” , it’s working fine now.

Thanks for your guidance

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