Unable to Download Plugins in IntelliJ IDEA or on plugins.jetbrains.com

Answered
Avatar
Willgk
Created

I just got IntelliJ IDEA today to have a good IDE to do some dev work i've been wanting to do and It worked right after i very first installed it and let me install some plugins, but after I uninstalled one now anytime I go through either the website or through the marketplace in app I am unable to.

Through the website after it pops up the Which IDE are you using popup that immmediately redirects to the download, instead throws an XML Error Page like a 403 response. Leaving out the HostID and RequestID as i doubt those are pertinent to this.

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
</Error>

Through the app the spinner just spins forever and it never lets me click install or anything...

Any ideas?

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8 comments
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jschao
Created

Having the exact same issue on OSX right now.

Here are the logs:

2022-06-09 16:17:46,893 [ 425213] SEVERE - #c.i.i.p.m.MarketplaceRequests - IntelliJ IDEA 2022.1.2  Build #IU-221.5787.30
2022-06-09 16:17:46,893 [ 425213] SEVERE - #c.i.i.p.m.MarketplaceRequests - JDK: 11.0.15; VM: OpenJDK 64-Bit Server VM; Vendor: JetBrains s.r.o.
2022-06-09 16:17:46,893 [ 425213] SEVERE - #c.i.i.p.m.MarketplaceRequests - OS: Mac OS X
2022-06-09 16:17:48,795 [ 427115]   INFO - #c.i.i.p.m.MarketplaceRequests - Cannot load data from https://plugins.jetbrains.com/files/15109/181493/meta.json (statusCode=403)
2022-06-09 16:17:50,682 [ 429002]   INFO - #c.i.i.p.m.MarketplaceRequests - Cannot load data from https://plugins.jetbrains.com/files/12494/167561/meta.json (statusCode=403)
2022-06-09 16:17:50,683 [ 429003] SEVERE - #c.i.i.p.m.MarketplaceRequests - Request failed with status code 403
com.intellij.util.io.HttpRequests$HttpStatusException: Request failed with status code 403. Status=403, Url=https://plugins.jetbrains.com/files/12494/167561/meta.json

Opening the url in browser gives an access denied page.

0
Avatar
Kbm47
Created

Having the same issue. Trying to download the plugin manually from

 https://plugins.jetbrains.com/plugin/8609-bazel/versions/stable/161082 

gives me the following error XML:

 

<Error>


<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>15ZS2Z2H4TZXH1WB</RequestId>

<HostId>sJSDCfR8zi6hMTJ/npWsHtC8rFdz7GP3xtdZ+gocEROxNauaEi+2+AHEzVCcQ2t/oBaoMAKJWAE=</HostId>
</Error>

 

Trying to download the plugin via Intellij marketplace creates these errors in logs

2022-06-09 15:48:04,182 [  33565]  ERROR - arketplace.MarketplaceRequests - IntelliJ IDEA 2021.2.3  Build #IC-212.5457.46 
2022-06-09 15:48:04,182 [  33565]  ERROR - arketplace.MarketplaceRequests - JDK: 11.0.12; VM: OpenJDK 64-Bit Server VM; Vendor: JetBrains s.r.o. 
2022-06-09 15:48:04,182 [  33565]  ERROR - arketplace.MarketplaceRequests - OS: Mac OS X 

2022-06-09 15:48:37,225 [  66608]   WARN - arketplace.MarketplaceRequests - Cannot load data from https://plugins.jetbrains.com/files/8609/161082/meta.json (statusCode=403) 
2022-06-09 15:48:37,226 [  66609]  ERROR - arketplace.MarketplaceRequests - Request failed with status code 403 
com.intellij.util.io.HttpRequests$HttpStatusException: Request failed with status code 403. Status=403, Url=https://plugins.jetbrains.com/files/8609/161082/meta.json

 

0
Avatar
Willgk
Created

I'm pretty sure this is an issue on the JetBrains side at this point:

2022-06-09 16:34:36,873 [  39681] SEVERE - #c.i.i.p.m.MarketplaceRequests - Request failed with status code 403

com.intellij.util.io.HttpRequests$HttpStatusException: Request failed with status code 403. Status=403, Url=https://plugins.jetbrains.com/files/12112/68893/meta.json

    at com.intellij.util.io.HttpRequests.throwHttpStatusError(HttpRequests.java:652)

    at com.intellij.util.io.HttpRequests.openConnection(HttpRequests.java:630)

    at com.intellij.util.io.HttpRequests$RequestImpl.getConnection(HttpRequests.java:359)

    at com.intellij.ide.plugins.marketplace.MarketplaceRequests$Companion$readOrUpdateFile$2.process(MarketplaceRequests.kt:161)

    at com.intellij.util.io.HttpRequests.doProcess(HttpRequests.java:516)

    at com.intellij.util.io.HttpRequests.process(HttpRequests.java:498)

    at com.intellij.util.io.HttpRequests$RequestBuilderImpl.connect(HttpRequests.java:333)

    at com.intellij.ide.plugins.marketplace.MarketplaceRequests$Companion.readOrUpdateFile(MarketplaceRequests.kt:158)

    at com.intellij.ide.plugins.marketplace.MarketplaceRequests$Companion.loadPluginDescriptor$intellij_platform_ide_impl(MarketplaceRequests.kt:124)

    at com.intellij.ide.plugins.marketplace.MarketplaceRequests.loadPluginDetails(MarketplaceRequests.kt:387)

    at com.intellij.ide.plugins.newui.MyPluginModel$1.toPluginNode(MyPluginModel.java:418)

    at com.intellij.ide.plugins.newui.MyPluginModel$1.run(MyPluginModel.java:385)

    at com.intellij.openapi.progress.impl.CoreProgressManager.startTask(CoreProgressManager.java:442)

    at com.intellij.openapi.progress.impl.ProgressManagerImpl.startTask(ProgressManagerImpl.java:114)

    at com.intellij.openapi.progress.impl.CoreProgressManager.lambda$runProcessWithProgressAsynchronously$5(CoreProgressManager.java:493)

    at com.intellij.openapi.progress.impl.ProgressRunner.lambda$submit$3(ProgressRunner.java:244)

    at com.intellij.openapi.progress.impl.CoreProgressManager.lambda$runProcess$2(CoreProgressManager.java:189)

    at com.intellij.openapi.progress.impl.CoreProgressManager.lambda$executeProcessUnderProgress$12(CoreProgressManager.java:608)

    at com.intellij.openapi.progress.impl.CoreProgressManager.registerIndicatorAndRun(CoreProgressManager.java:683)

    at com.intellij.openapi.progress.impl.CoreProgressManager.computeUnderProgress(CoreProgressManager.java:639)

    at com.intellij.openapi.progress.impl.CoreProgressManager.executeProcessUnderProgress(CoreProgressManager.java:607)

    at com.intellij.openapi.progress.impl.ProgressManagerImpl.executeProcessUnderProgress(ProgressManagerImpl.java:60)

    at com.intellij.openapi.progress.impl.CoreProgressManager.runProcess(CoreProgressManager.java:176)

    at com.intellij.openapi.progress.impl.ProgressRunner.lambda$submit$4(ProgressRunner.java:244)

    at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700)

    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)

    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)

    at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1$1.run(Executors.java:668)

    at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1$1.run(Executors.java:665)

    at java.base/java.security.AccessController.doPrivileged(Native Method)

    at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1.run(Executors.java:665)

    at java.base/java.lang.Thread.run(Thread.java:829)
0
Avatar
bronson
Created

I have the same issue in MacOS.

0
Avatar
Tpffl0420
Created

Having trouble with the same issue ... Hope this issue gonna be fixed ASAP.... 

0
Avatar
Mesinaclarence464
Created

I am having the same issue.

0
Avatar
Lejia Chen
Created

Hi all, it seems there is a problem in our plugin Marketplace backend. We are checking this issue.
Once we fix this issue, I will let you all know it here.
You could also watch the related issue here for updates: https://youtrack.jetbrains.com/issue/IDEA-295801/

Sorry for the inconvenience.

0
Avatar
Lejia Chen
Created

This issue should be fixed. You could download the plugins now.

2

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