IDEs Support (IntelliJ Platform) | JetBrains

Ivan Kuzmin

Total activity 23
Last activity April 29, 2025 13:38
Member since January 17, 2023 10:02
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Created February 14, 2023 15:22

Hi! You did everything right. The Toolbox App detects the architecture and downloads the correct version. You can check it in the Activity Monitor (run any IDE via Toolbox App, and the Activity Mon...
- 3 votes
Created April 29, 2025 13:38

Hello,For a quick uninstall, you can use this guide to help youhttps://www.jetbrains.com/help/pycharm/uninstall.html#standalone Could you please check whether the solution posted in TBX-14513 wo...
- 0 votes
Created November 07, 2024 13:27

Hi, This feature is currently not supported when installing via the Toolbox App. Here's an open issue about it: TBX-2478 (https://youtrack.jetbrains.com/issue/TBX-2478)Nevertheless, feel free to co...
- 0 votes
Created September 04, 2024 08:40

Toolbox App cannot request elevated privileges in the current implementation so it cannot update or uninstall those installed via snap IDE. However, it finds them and displays them in the user inte...
- 1 vote
Created August 27, 2024 09:03

Fiunchinho, how were they installed? Not via snap, by any chance?
- 0 votes
Created December 15, 2023 14:31

Hello,You see, the update button is inactive because, unfortunately, in the current implementation of Toolbox App, it cannot ask for elevated permissions to update these IDEs, which are installed i...
- 0 votes
Created November 22, 2023 11:00

Hi Ozer. I apologize for not getting back sooner. Regarding the first issue, you have already created a ticket in the bug tracker. Let's continue there TBX-10924. About the missing text in What's N...
- 0 votes
Created October 08, 2023 12:38

Hi Damel,Is it possible to mount an arbitrary DMG on your computer? Maybe it's a corporate Mac with some device policy that doesn't allow DMG files to be mounted?If not, could you please check if t...
- 0 votes
Created September 27, 2023 15:41

Hi, Please could you download the Toolbox App from the website, making sure to select the correct architecture for Apple Silicone in the drop-down list near the download button. Then install it and...
- 0 votes
Created September 25, 2023 14:13

Hi Ozer, sorry to hear you are not satisfied with our product. We are sincerely sorry for the inconvenience! If you are still experiencing this issue, please manually delete the IDEs in this direct...
- 0 votes