Takes about a minute to start PhpStorm in MacOS Sierra

Hello!

I am on my 30 day trial. I am using a MacBook Pro 15" mid-2015 and I am on latest update MacOS Sierra. 

The first time I started the app PhpStorm it took maybe five minutes. Then I restarted the system to see if this helped and now it takes around one minute to start the app. When I try to close it it takes maybe 20 seconds to close the app. This is the slowest Mac app I have tried since maybe 5 years ago? 

I am coming from Sublime Text which does everything instant whatever I do with it. 

Is PhpStorm supposed to be this slow?

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Hi there,

PhpStorm will loose to much more lightweight Sublime Text on start up speed (which is almost instant) .. but it should not be that slow either (5-10-15 seconds .. depending on plugins loaded and project size etc .. but not minutes; especially when closing).

What plugins do you use? Maybe it tries to save your Settings/Preferences (in case if you are using Settings Repository plugin) into VSC? Are your files local .. or maybe you work over network (even if it's VM network).

1. To start with -- please check your idea.log for possible hints (Help | Show Log in...)

2. https://intellij-support.jetbrains.com/hc/en-us/articles/207241235-Reporting-performance-problems

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> The first time I started the app PhpStorm it took maybe five minutes. 

I've seen this with wrong entries in /hosts/etc file. Try to edit it to a default state

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> PhpStorm will loose to much more lightweight Sublime Text on start up speed (which is almost instant) .. but it should not be that slow either (5-10-15 seconds .. depending on plugins loaded and project size etc .. but not minutes; especially when closing).

I reinstalled PhpStorm and it is faster now but still it takes 1-2 minutes to open the app. Closing takes now maybe around 5-10 seconds which is okay I think!

 

> What plugins do you use? Maybe it tries to save your Settings/Preferences (in case if you are using Settings Repository plugin) into VSC? Are your files local .. or maybe you work over network (even if it's VM network).

On the first installation of PhpStorm I installed a new theme, but nothing else. After I reinstalled PhpStorm I have not changed any default settings and plugins.

 

> To start with -- please check your idea.log for possible hints (Help | Show Log in...)

I watched the file and I can see that my PhpStorm is having some trouble connecting to some org.jetbrains.io.BuiltInServer. 

2017-08-15 22:12:48,172 [ 566481] INFO - #com.intellij.idea.Main - ------------------------------------------------------ IDE SHUTDOWN ------------------------------------------------------ 
2017-08-15 22:12:48,173 [ 566482] INFO - org.jetbrains.io.BuiltInServer - web server stopped
2017-08-15 22:13:53,240 [ 0] INFO - #com.intellij.idea.Main - ------------------------------------------------------ IDE STARTED ------------------------------------------------------

 

Also this seems to take some time to load:

2017-08-15 22:14:00,198 [ 6958] INFO - llij.ide.plugins.PluginManager - Loaded bundled plugins: ASP (0.1), AngularJS (172.3544.41), Apache config (.htaccess) support (172.3544.41), Behat Support (172.3544.41), Blade Support (172.3544.41), CSS Support (172.3544.41), CVS Integration (11), Codeception Framework (172.3544.41), CoffeeScript (2.0), Command Line Tool Support (172.3544.41), Copyright (8.1), Database Tools and SQL (172.3544.41), Docker integration (3.0.1), Drupal Support (172.3544.41), File Watchers (172.3544.41), GNU GetText files support (*.po) (172.3544.41), Gherkin (999.999), Git Integration (8.1), GitHub (172.3544.41), Google App Engine Support for PHP (172.3544.41), HTML Tools (2.0), Haml (172.3544.41), IDEA CORE (172.3544.41), Ini4Idea (172.3544.41), IntelliLang (8.0), JavaScript Debugger (1.0), JavaScript Intention Power Pack (0.9.4), JavaScript Support (1.0), Joomla! Support (172.3544.41), Less support (172.3544.41), Markdown support (172.3544.41), NodeJS (172.3544.41), PHP (172.3544.41), PHP Docker (172.3544.41), PHP Remote Interpreter (172.3544.41), PHPSpec BDD Framework (172.3544.41), Perforce Integration (2.0), Performance Testing (172.3544.41), Phing Support (172.3544.41), PhpStorm Workshop (172.3544.41), QuirksMode (172.3544.41), REST Client (172.3544.41), ReStructuredText Support (172.3544.41), Refactor-X (2.01), Remote Hosts Access (0.1), SSH Remote Run (0.1), Sass support (172.3544.41), Settings Repository (172.3544.41), Subversion Integration (1.1), Task Management (1.0), Terminal (0.1), TextMate bundles support (172.3544.41), Time Tracking (1.0), Twig Support (172.3544.41), UML Support (1.0), Vagrant (172.3544.41), W3C Validators (2.0), WordPress Support (172.3544.41), XPathView + XSLT Support (4), XSLT-Debugger (1.4), YAML (172.3544.41), hg4idea (10.0), tslint (172.3544.41) 
2017-08-15 22:14:37,901 [ 44661] INFO - ellij.util.io.PagedFileStorage - lower=100; upper=500; buffer=10; max=705

 

> 2. https://intellij-support.jetbrains.com/hc/en-us/articles/207241235-Reporting-performance-problems

Thanks for sharing the link! But I cant seem to find anything about problem with connecting to org.jetbrains.io.BuiltInServer.

 

> I've seen this with wrong entries in /hosts/etc file. Try to edit it to a default state

 I have yet not changed anything.

 

I really appreciate the time and help!

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This really looks like either some file system problems or networking issues.

Are you sure that there's nothing in /etc/hosts file? It could be modified by some third party.

If nothing is there then it would be necessary to collect a CPU snapshot as per the aforementioned link and contact Support to troubleshoot it.

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This might be it: https://youtrack.jetbrains.com/issue/JRE-251

 

WORKAROUND: try changing your /etc/hosts to contain a line:

127.0.0.1       localhost     <hostname>.local
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