Cannot connect via HTTPS proxy for license check with IntelliJ Idea2017.3

已回答

I recently re-activated my license for Idea2016.1 (ideaIU-2016.1.1) without issue. I then downloaded the current version, Idea2017.3 (ideaIU-2017.3.2). I imported my settings from Idea2016.1 but when I try to activate my Idea2017.3 I get this error:

INFO - .license.impl.JetprofileSource - Unexpected JBA connection error: java.io.IOException: JetBrains Account connection error: Received fatal alert: access_denied
INFO - .license.impl.JetprofileSource - Received fatal alert: access_denied

And a dialog saying that I may behind a proxy (I am) and that I need to update my HTTPS proxy settings. I've tried several times but I can't get past this error.

What's confusing me is that Idea2016.1 was able to reach the license server (activating by account) with the same settings. 

I noticed 2017.3 has a newer JDK (though both 2016.1 and 2017.3 both use JDK 1.8.0... so, maybe unrelated)

Any help would be very appreciated!

 

2

You may need to install the self signed certificates used by the proxy into the JVM keystore of the Java runtime that is used to run IntelliJ IDEA. See https://intellij-support.jetbrains.com/hc/en-us/community/posts/115000094584-IDEA-Ultimate-2016-3-4-throwing-unable-to-find-valid-certification-path-to-requested-target-when-trying-to-refresh-gradle?page=1#community_comment_115000405564.

Or there could be some change on your proxy that blocks requests from IntelliJ IDEA.

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Permanently deleted user

I have same problem. When I try to activate IntellijIDEA 2017.3.2 then I see the error: JetBrains Account connection error: www.jetbrains.com. I don't think that it's about proxy, because my Intellij IDEA can check new updates. 

IDEA log:

2018-01-11 08:59:43,120 [ 235432] INFO - .license.impl.JetprofileSource - Unexpected JBA connection error: java.io.IOException: JetBrains Account connection error: www.jetbrains.com
2018-01-11 08:59:43,137 [ 235449] INFO - .license.impl.JetprofileSource - www.jetbrains.com

0

You have a different problem which is a recent regression, see https://youtrack.jetbrains.com/v2/issue/IDEA-184336 for the workaround.

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Permanently deleted user

You're right. It works. Thank you.

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