Help not working after a clean install
Hi folks,
I just downloaded & installed IntelliJ CE on a 64-bit Ubuntu Linux system and the help is not working at all.
I get a "server not found" error from my (Firefox) browser for the URL www.%u.com.
I assume that Firefox added the www. and the .com so I (further) assume that some config value "%u" - which ought to be "www.jetbrains.com/idea" is missing or corrupt.
Can anyone point me in the right direction to resolve this issue?
Thanks,
otto
Attachment(s):
idea.log.zip
请先登录再写评论。
Welcome to the IntelliJ IDEA community.
The URL to the web help page is http://www.jetbrains.com/idea/webhelp
I'd suggest opening a bug report on the issue you are encountering at http://youtrack.jetbrains.net so the JetBrains development team can resolve the issue.
Have a great day.
Hi Mark,
Thanks for the link. I've reported it http://youtrack.jetbrains.com/issue/IDEA-82565
Maybe some other user knows the answer though...
Otto
Hi Otto,
I've seen such a problem once, and in my case it was obsolete URL mappings - some leftovers from a previous Ubuntu versions. If I remember it right they were in a .gconf/desktop/gnome/url-handlers directory. After deleting all of them and restarting session the issue was gone.
Hi Roman,
Thanks, but that wasn't it.
Otto
Hallo again Roman,
This is interesting... After trying out your fix there was no change i.e. still "server not found", BUT...
I rebooted and tried again. This time I actually got the correct help web page - but in Opera, not in Firefox!?! Hmm... I'd changed nothing in IntelliJ and the default application for the web was still Firefox. This I do not understand.
Anyway, I restored the deleted contents of .gconf/desktop/gnome/url-handlers, rebooted and tried again. And got back to the original problem of "server not found" in Firefox.
Looks like the problem is somehow related to Gnome (or maybe Unity, which I use). Anyway I don't understand it, maybe a Gnome/Linux/IntelliJ-Guru can explain it...
Otto
The issue has been resolved in the current EAP version, so I'm marking it as solved.
Please also take a look at .local/share/applications/mimeapps.list and .local/share/applications/defaults.list files.
Yes, Gnome configuration seems to be a nightmare.
Interesting... many thanks for taking the trouble ;-)