Issue with Activating JetBrains Educational License Using GitHub Education Pack
已回答
Hello,
I am experiencing an issue with activating my JetBrains Educational License using my GitHub Education Pack. Here's what happens:
- I click on "Apply Now" on the JetBrains Student Page.
- I select the option to log in with my GitHub account.
- After entering my credentials and confirming the application, the page reloads, but nothing happens — no confirmation or activation.
I have verified that my GitHub account is linked to the GitHub Education Pack and meets all eligibility requirements.
Could you please assist me in resolving this issue? Alternatively, is there another way to access IntelliJ IDEA Ultimate with my GitHub Education Pack?
Thank you for your help!
Best regards,
Emin
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I have the same issue. Any fixes yet?
Thank you for your request. Please excuse the delay in getting back to you. We would be happy to help you to solve your issue, and will just need a little more info. Please send me your GitHub username, your student email address verified by GitHub as belonging to a student, a screenshot of your GitHub profile, a screenshot of your application with our notification and any officially issued document in the PDF format with your full name and confirmation of your current student status in 2024/2025 academic year for validation of your JetBrains account ownership and eligibility.
After getting this documentation I'll help you to solve the issue.
Thanks, I look forward to hearing from you.
Dear Natalia Kuznetsova,
Thank you for your response and the detailed explanation. I am happy to provide the required documents to validate my JetBrains account. However, I am unsure how to contact you directly, as I am hesitant to share my personal information in a public forum.
Could you please let me know how I can securely and confidentially submit the documents? An alternative contact method, such as an email address (my Email adress is: benounnaelemin@gmail.com) or a secure upload link, would be greatly appreciated.
Thank you in advance for your assistance!
Best regards,
Nael-Emin Ben Oun
Thank you for your reply. Please excuse the delay in getting back to you. Please note that you can attach the required documents and information to your reply for my letter. It is absolutely secure. Please attach your documents in the PDF format.
Thanks, I look forward to hearing from you.
Dear Natalia Kuznetsova,
Thank you for your response and for assisting me with this matter.
Here is the requested information:
I would like to clarify that I have successfully obtained the GitHub Student Developer Pack. However, I did not receive a notification or email from JetBrains regarding my eligibility or license details.
To validate my student status and ownership of the account, I have attached the following documents:
I hope this provides sufficient information for you to assist me further. Please let me know if there is anything else required.
Thank you for your time and support. I look forward to your response.
Best regards,
Nael-Emin Ben Oun
GitHub Username: EministarVR
Email: benounnaelemin@gmail.com
Thank you for sending the required information and documents. I checked our records and couldn't find any application linked with your email address or GitHub username. Please try to apply again with the option GitHub
at https://www.jetbrains.com/shop/eform/students.
Please send me a screenshot of your application with our notification if anything goes wrong.
Alternatively, you can apply for an ISIC card at https://www.isic.org/
validate it and apply with the option ISIC card.
Looking forward to hearing from you.