I can't access to my JetBrains account renew subscription

已回答

I renewed my JetBrains account, and I received an email “Your JetBrains Educational Pack has been renewed / ORDER XXXXXXX" and then I clicked to the link “JetBrains Account” and then in my JetBrains account said “No Available Licenses”.

what can I do???

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Hello Johana,

Thank you for your request. Please try to log in to your JetBrains account at https://account.jetbrains.com/login with all email addresses that you used for getting student subscriptions and using our tools. Unfortunately, you didn't provide information about the email address used in your application and the number of order.
 Please don't hesitate to contact me if you require any further assistance.
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