Unable to apply Graduation Discount because my Student License is still active
已回答
Hello JetBrains Support Team.
I have recently graduated from university and would like to purchase a personal license using the graduation discount.
Although I have graduated, my free student license is still active in my account. Because of this, the system does not seem to recognize my eligibility for the graduation offer, and I am unable to proceed with the purchase.
Could you please manually terminate my current free student license? I believe this will allow me to apply the graduation discount and purchase a new license correctly.
Thank you for your time and assistance.
Yuhei.
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Thank you for reaching out to us. We would be happy to help you to solve your issue, and will just need a
little more info. Please create a request here
https://www.jetbrains.com/support/sales/#email-sales, describe the problem, provide information about your student email address where the subscription was delivered/the number of order, and attach any officially
issued document in the PDF format with your full name and confirmation of your graduation for validation of your JetBrains account ownership and eligibility.
After getting this documentation I'll help you to solve the issue.
Thanks, I look forward to hearing from you.
Thank you for your request. Please provide information about your student email address where the subscription was delivered/the number of order, and attach any officially
issued document in the PDF format with your full name and confirmation of your graduation for validation of your JetBrains account ownership and eligibility.
After getting this documentation I'll help you to solve the issue.
Thanks, I look forward to hearing from you.